2012 Carry-On Enclosed Cargo Trailer problems, complaints & recalls
Safety recalls (1)
Latches/Locks/Linkages 2013-11-21 · campaign 13V586000 · 1,315 vehicles
Defect: Carry-on Trailer, Corp. (Carry-on) is recalling certain model year 2006-2013 enclosed cargo trailers manufactured January 1, 2006, through April 25, 2013 and equipped with Fastec-brand door locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt.
Risk: If the deadbolt jams, the interior side of the door lock may also jam. A person inside the travel trailer at the time will then be locked in and be unable to exit the vehicle, increasing the risk of injury.
Fix: Carry-On will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall began on December 18, 2013. Owners may contact Carry-On at 1-706-356-5379 or Fastec at 1-800-837-2505.
Service bulletins (3)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Latches/Locks/Linkages:tailgate:latch 2014-06-16 · 2013-10-15 · Service Bulletin/Repair Instructions
service bulletin for gate latch
Exterior Lighting 2013-10-15 · 2014-06-14 · Service Bulletin/Repair Instructions
clearance light orientation
Equipment 2013-03-12 · 2013-03-12 · Service Bulletin/Repair Instructions
e-track retrofit installation instructions
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.