2012 Collins Dh416wr problems, complaints & recalls

Defect: Collins Bus Corporation (Collins) is recalling certain model year 2006-2016 Collins and Mid Bus DE416WR, DH416WR, and DH516WR school buses manufactured January 1, 2006, to February 4, 2016, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Risk: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Fix: Collins will notify owners, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 21, 2015. Owners may contact Collins customer service at 1-800-533-1850, or Ricon Customer Service at 1-800-322-2884. Note: These buses and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected

Defect: Collins Bus Corporation (Collins) is recalling certain model year 2006-2014 Collins and Mid Bus Super Bantam, Grand Bantam, Super Guide, Grand Guide, DE416WR, DH416WR, and DE516WR school buses manufactured January 1, 2006, to June 16, 2014, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.

Risk: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Fix: Collins will notify owners, and dealers will install a supplemental platform support bumper kit. Any platform that has already started cracking will be replaced, free of charge. The began on December 15, 2014. Owners may contact Collins customer service at 1-800-533-1850 or Ricon customer service at 1-800-322-2884.