2012 Crossroads Zinger problems, complaints & recalls
Most-reported problem areas: Structure:frame And Members:underbody Shields (1)
Safety recalls (2)
Equipment 2017-11-22 · campaign 17V755000 · 1,205,997 vehicles
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in ce
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Equipment:other:labels 2011-03-11 · campaign 11V161000 · 106 vehicles
Defect: CROSSROADS RV IS RECALLING CERTAIN MODEL YEAR 2011-2012 ZINGER RECREATIONAL VEHICLES. THE FEDERAL IDENTIFICATION TAG ON THE VEHICLES CONTAINS INCORRECT, GROSS AXLE WEIGHT RATING (GAWR) AND GROSS VEHICLE WEIGHT RATING (GVWR) INFORMATION. ACCORDINGLY, THE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF PART 567, "CERTIFICATION."
Risk: SHOULD A CONSUMER RELY ON THE INCORRECT AXLE AND WEIGHT RATING INFORMATION, THE VEHICLE COULD BE OVERLOADED, CAUSING A TIRE FAILURE THAT COULD RESULT IN A CRASH CAUSING PERSONAL OR PROPERTY DAMAGE.
Fix: CROSSROADS WILL REPLACE THE FEDERAL IDENTIFICATION TAG WITH ONE CONTAINING THE CORRECT WEIGHT RATINGS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 17, 2011. OWNERS MAY CONTACT CROSSROADS RV AT 1-888-226-7496.
Service bulletins (3)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Seats 2016-03-21 · 16_TL-2 · Service Bulletin/Repair Instructions
the detroit? special tools group has developed and released a robust nox sensor socket, w470589060900. the socket will aid in the removal and installation of the nox sensors.
Equipment 2013-02-02 · SB-28 · Service Bulletin/Repair Instructions
crossroads rv: to allow for optimal performance of refrigerator, the vent baffle, that was installed, needs to be inspected, per manufacturers specifications. models 33 bh zinger, longhorn. no model years listed. *pe
Equipment Adaptive/Mobility 2013-02-02 · TSB-28 · Service Bulletin/Repair Instructions
crossroads: the vent baffle, if installed, needs to be inspected to determine optimal performance, allowed of refrigerator, per manufacturer specifications. model 33 bh zinger and longhorn. no model years listed. *pe
What owners report
2011-12-22 · Structure:frame And Members:underbody Shields“owner conducted a post-delivery ("zero mileage") inspection of a newly purchased vehicle and found that the bolts intended to secure the vehicle body to the frame were loose. it appeared that the bolts were not in correct alignment with the anchoring vehicle cross-member. many of the bolts are hidden by a protective covering so their alignment /…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.