2012 Eldorado Aerotech 240 problems, complaints & recalls

Defect: ElDorado National-Kansas Inc. (ElDorado) is recalling certain model year 2012-2014 Aerotech 240 vehicles, equipped with certain Ricon S series and K series wheelchair lifts with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.

Risk: If the cable does not clear the wheel chair lift it may contact the power lug and if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, then a short circuit may occur that could result in a fire.

Fix: ElDorado will notify owners, and Ricon will send the owner a supplemental cover kit and instructions free of charge. The recall began July 17, 2014. Owners may contact ElDorado customer service at 1-800-850-1287 or Ricon Customer Service at 1-800-322-2884 or by e-mail at recall.admin@wabtec.com. ElDorado's number for this recall is 14E-010.

Defect: Eldorado National is recalling certain model year 2012 Aerotech 240 buses manufactured May 2012, through October 2012. The affected buses are equipped with a Ricon manufactured wheelchair lift which has an optional armored pendant cable. The cable may have been installed such that it doesn't clear the wheelchair lift and without a protective cover, or a misinstalled protective cover.

Risk: The cable may contact the power lug at the base of the wheel chair lift causing a short circuit that could result in a fire.

Fix: Eldorado National is working with Ricon to notify owners. Ricon will provide a supplemental cover kit with instructions, free of charge. Owners may contact Eldorado National at 1-785-827-1033 or Ricon at 1-818-267-3000.