2012 Eldorado Amerivan 10 problems, complaints & recalls
Safety recalls (3)
Suspension:rear:springs:air Suspension System:springs/Bags 2017-06-02 · campaign 17V363000 · 240 vehicles
Defect: ElDorado Mobility is recalling certain 2010-2017 Amerivan in heavier duty cycles or with higher mileage that the Suspension Air Bag does not meet current integrity standards. The rear suspension air bags may fail unexpectedly.
Risk: A loss of rear suspension from air bag failure can adversely affect the control of the vehicle, increasing the risk of a crash.
Fix: ElDorado Mobility will inspect and repair the rear suspension air bags, free of charge. The recall began on August 14, 2017. Owners may contact ElDorado Mobility customer service at 1-866-392-6300.
Fuel System, Gasoline:delivery:hoses, Lines/Piping, And Fittings 2016-06-16 · campaign 16V441000 · 285 vehicles
Defect: Eldorado National-Kansas (Eldorado) is recalling certain model year 2012-2016 Amerivan 10 vehicles manufactured November 30, 2012, to May 20, 2016. Due to an improperly installed fuel line separator, the fuel line may rub against the engine cradle and cause a fuel leak.
Risk: A fuel leak in the presence of an ignition source may result in a fire.
Fix: Eldorado will notify owners, and dealers will inspect the fuel line, and rework fuel line routing, free of charge. The recall began on September 7, 2016. Owners may contact Eldorado customer service at 1-913-392-2171.
Suspension:rear:shock Absorber 2015-05-05 · campaign 15V264000 · 201 vehicles
Defect: ElDorado National-Kansas (ElDorado) is recalling certain model year 2012-2015 Amerivan 10 vehicles manufactured November 2, 2012, to April 8, 2015. In the affected vehicles, the upper rear shock absorber mounting bracket and the upper end of the shock absorber may separate from the chassis, possibly causing damage to the heater hose or the fuel filler hose.
Risk: If the loose rear shock absorber damages the fuel filler hose, fuel may leak and increase the risk of a fire.
Fix: ElDorado will notify owners, and dealers will replace the mounting bracket with a revised bracket that will be welded to the vehicle chassis. A suspension strap will also be added. These repairs will be made free of charge. The recall began on June 22, 2015. Owners may contact ElDorado National-Kansas customer service at 1-785-827-1033.
Service bulletins (3)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System:software 2016-03-09 · 2016-0006 · Service Bulletin/Repair Instructions
this communication outlines the procedure to reconfigure pin locations in the harness black plug to allow the power door add program 4.00 to operate correctly.
Equipment:other:owners/Service/Other Manual 2014-12-18 · 1-2014-1218-TY_V · Service Bulletin/Repair Instructions
this instruction outlines the procedure to adjust the ramp stow position.
Electrical System:wiring:fuses And Circuit Breakers 2014-06-11 · 1-2014-0611_V1 · Service Bulletin/Repair Instructions
this communication notifies the dealer/customer that the iod fuse has been removed to limit the amount of parasitic draw on the battery. this communication instructs the dealer/customer to reconnect the iod fuse in the tipm before operating the vehicle.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.