2012 Infiniti M35 Hybrid problems, complaints & recalls
Most-reported problem areas: Visibility/Wiper (1) · Service Brakes (1) · Fuel/Propulsion System (1)
Safety recalls (3)
Power Train:driveline:driveshaft 2024-06-21 · campaign 24V470000 · 7,222 vehicles
Defect: Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.
Risk: A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.
Fix: Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.
Power Train:driveline:driveshaft 2020-12-07 · campaign 20V755000 · 2,708 vehicles
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2011-2013 Infiniti M56, 2012-2013 M35 Hybrid, and 2014 Q70 and Q70 Hybrid vehicles. These models, equipped with 2WD and with a hybrid or VK56 powertrain, have a driveshaft that may break.
Risk: A broken driveshaft can cause a loss of propulsion, increasing the risk of a crash, or may disable the parking brake, increasing the risk of a rollaway and injury.
Fix: Infiniti will notify owners, and dealers will replace the driveshaft, free of charge. The recall began February 5, 2021. Owners may contact Infiniti customer service at 1-800-662-6200.
Hybrid Propulsion System 2016-07-12 · campaign 16V527000 · 1,140 vehicles
Defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2012-2013 Infiniti M35 Hybrid vehicles manufactured March 23, 2010, to September 9, 2013. A system overheat condition may cause the hybrid powertrain control module to shut off the engine.
Risk: If the engine shuts off while driving, there is an increased risk of a crash.
Fix: Nissan will notify owners, and dealers will reprogram the hybrid control module, automatic transmission control unit, and inverter software, free of charge. The recall began on August 15, 2016. Owners may contact Nissan customer service at 1-800-647-7261.
Service bulletins (69)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure:body 2026-04-13 · ITB09-063C · Service Bulletin/Repair Instructions
certification label and vin plate replacement service information because of collision damage or other vehicle repair, a replacement “certification label” or “vin plate/label” may be needed. hint: certification label = fmvss (federal motor vehicle safety standards) label. these items may be availabl
Electrical System 2024-05-20 · ITB13-052E · Service Bulletin/Repair Instructions
intelligent key not detected / engine will not start this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Electrical System 2024-05-20 · ITB13-006D · Service Bulletin/Repair Instructions
can communication – network diagnostic flow chart this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Electrical System 2024-05-20 · ITB10-029C · Service Bulletin/Repair Instructions
can communication codes – diagnostic tips and guidelines this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Visibility/Wiper 2024-04-30 · ITB17-009H · Service Bulletin/Repair Instructions
window glass warranty information this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Visibility/Wiper 2024-04-30 · ITB13-007I · Service Bulletin/Repair Instructions
removing foreign material from the window glass this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Showing the 6 most recent of 69 bulletins. Search all of them free at nhtsa.gov.
What owners report
2020-11-24 · Service Brakes · 220,000 mi“it all started with a small vibration that felt like a wheel needing balancing. this system happen intermittently and for short durations over the course of a couple of weeks. then the vibration started to happen more often, for longer periods of time and with more intensity such to become a shuttering that was coming from the front of the car. …”
2019-03-04 · Visibility/Wiper · 160,000 mi“on march 4, 2019 while driving through jefferson city doing approximately 40 mph i heard and felt a loud explosion. i pulled over to inspect the car only to find my sunroof had exploded. a large hole was in the sunroof with glass debris on the oof. luckily the explosion was outward and not inward into the car. i took pictures which shows the dama…”
2016-09-13 · Fuel/Propulsion System · 58,000 mi“my car was issued a recall number 16v-527 in july. after my car was towed to the dealer after it suddenly stopped while driving on the fwy due to the hybrid system. the dealer said that they could not complete the recall work due to the lack of parts, even though the recall appears to relate directly to the problem i am having with the car. the c…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.