2012 Open Range Travel Trailer problems, complaints & recalls
Most-reported problem areas: Structure:frame And Members (1)
Safety recalls (1)
Latches/Locks/Linkages:doors:latch 2013-09-10 · campaign 13V413000 · 9,600 vehicles
Defect: Open Range R.V. Company (Open Range) is recalling certain model year 2009-2013 travel trailers manufactured from October 1, 2007, through July 12, 2013, and equipped with Fastec-brand deadbolt locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt. The travel trailer models cover by the recall are: 280RLS; 322RKS; 328RLS; 335BHS; 337RLS; 385RLS; 391RES; 392BHS; 399BHS; 400BHS; JF280RLS; JF287RLS; JF335BHS; JF392BHS; JT287RLS; JT315RLS; JT331BHS;
Risk: If the deadbolt jams, the interior side of the door lock may also jam. A person inside the travel trailer at the time will then be locked in and be unable to exit the vehicle without using the emergency exit, increasing the risk of injury.
Fix: Open Range will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall began on January 15, 2014. Owners may contact Open Range at 1-260-768-7771 or Fastec at 1-800-837-2505.
What owners report
2014-08-15 · Structure:frame And Members · 10,000 mi“tl* the contact owns a 2012 open range travel trailer model jt340flr. the contact stated that while having a tire repaired, he discovered that the frame was cracked. the vehicle was taken to the dealer. the technician verified the failure and stated that the frame needed to be reinforced. the vehicle was not repaired. the manufacturer was not …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.