2012 Setra S407 problems, complaints & recalls
Safety recalls (4)
Electrical System:wiring:switches/Knobs/Buttons 2026-03-23 · campaign 26V176000 · 511 vehicles
Defect: Daimler Coaches North America (Daimler Coaches) is recalling certain 2009-2020 Setra S417 and 2012-2019 Setra S407 vehicles. The switches for the hazard warning lights, defroster, heating and air conditioning system, and fan speed may fail to illuminate correctly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Risk: The driver may be distracted by switches that are too bright or by searching for switches that are too dim or not illuminated, increasing the risk of a crash.
Fix: Daimler Coaches will repair the hazard warning lights switch, free of charge. Owner notification letters were mailed May 11, 2026. Owners may contact Daimler Coaches' customer service at 1-416-624-3558.
Structure:body:hood:hinge And Attachments 2021-06-23 · campaign 21V469000 · 530 vehicles
Defect: Daimler Coaches North America (Daimler Coaches) is recalling certain 2009-2020 Setra S417 and 2012-2019 Setra S407 vehicles. The hinge on the engine compartment flap may crack, which could result in the flap detaching from the vehicle.
Risk: A detached engine compartment flap can become a road hazard, and increase the risk of a crash.
Fix: Dealers will attach a restraining tether to the engine compartment flap, free of charge. Owner notification letters were mailed on August 13, 2021. Owners may contact Daimler Coaches' customer service at 1-416-624-3558. Daimler Coaches' number for this recall is TI#: 75.00U21166A. This recall supersedes previous recall number 20V394.
Steering 2014-11-12 · campaign 14V723000 · 1 vehicles
Defect: Setra of North America (Setra) is recalling one model year 2012 S407 motorcoach manufactured August 1, 2011. The affected motorcoach may have had its intermediate steering shaft replaced with an undersized intermediate steering shaft.
Risk: Under heavy steering load, the telescopic intermediate steering shaft may separate, resulting in a loss of steering and increasing the risk of a crash.
Fix: Setra has notified the one vehicle owner and replaced the affected intermediate shaft, free of charge. The recall began on November 7, 2014. Owners may contact Setra customer service at 1-866-624-2622.
Electrical System 2013-04-25 · campaign 13V190000 · 234 vehicles
Defect: Setra Luxury Coaches (Setra) is recalling certain model year 2011 through 2013 Setra S417 TC motorcoaches manufactured between May 2009 and March 2013 and model year 2012 and 2013 S407 motorcoaches manufactured between August 2010 and March 2013. Moisture can enter the remote diagnostic electrical connections socket in the engine compartment causing corrosion in the socket.
Risk: Corrosion in the socket can lead to a short circuit, possibly resulting in a fire.
Fix: Setra will notify owners and dealers will repair the motorcoaches free of charge. The recall began on June 21, 2013. Owners may contact Setra Customer Service at 1-800-241-2947 for more information. Setra's recall campaign number is 54.18U08765A.
Service bulletins (4)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-05-07 · TI No.: 00.00K00039H · Other
this ti is a general ti for the correct procedure in case of an extraordinary occurrence in the field and not directly related to an us vehicle. this is an updated version.
Equipment 2019-03-20 · 00.00K00128B · Service Bulletin/Repair Instructions
policy on use of independent services, service providers or external suppliers within defect liability warranty and defect liability warranty extensions on setra coaches.
Electrical System:12v/24v/48v Battery 2019-01-22 · 54.10K00103C · Service Bulletin/Repair Instructions
revision to battery testing inspection with midtronics battery tester.
Equipment:other:owners/Service/Other Manual 2018-04-17 · 00.00K00039D · Service Bulletin/Repair Instructions
conduct in the event of an extraordinary occurrences in the field - updating of
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.