2012 Sterling Acterra problems, complaints & recalls
Safety recalls (1)
Engine And Engine Cooling:engine 2011-08-31 · campaign 11V455000 · 43 vehicles
Defect: DAIMLER TRUCKS NORTH AMERICA IS RECALLING CERTAIN MODEL YEAR 2005 THROUGH 2012 FREIGHTLINER M2, STERLING ACTERRA, 7500 & 8500, AND THOMAS BUILT HDX VEHICLES MANUFACTURED FROM JUNE 23, 2004, THROUGH MARCH 15, 2011, EQUIPPED WITH SPECIFIC MBE900 EPA04 AND EPA07 MODEL ENGINES. THE INTAKE AIR GRID HEATER MAY SHORT CIRCUIT AND FAIL DUE TO EXCESSIVE INTERNAL TEMPERATURES.
Risk: A SHORT CIRCUITED GRID HEATER COULD RESULT IN A VEHICLE FIRE AND INJURY TO VEHICLE OCCUPANTS.
Fix: DAIMLER TRUCKS WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. REPAIRS WILL BE PERFORMED BY DETROIT DIESEL CORPORATION AUTHORIZED REPAIR FACILITIES. THE SAFETY RECALL BEGAN ON SEPTEMBER 12, 2011. OWNERS MAY CONTACT DAIMLER TRUCKS TOLL-FREE AT 1-800-547-0712. THIS RECALL IS AN EXPANSION OF A PREVIOUS RECALL, CAMPAIGN NUMBER 10V-341.
Service bulletins (78)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2019-02-28 · sbh00022 · Service Bulletin/Repair Instructions
reminder: paper service bulletin mailings are discontinued
Equipment:other:labels 2018-05-01 · sp00004 · Service Bulletin/Repair Instructions
sp00004 replacing gross vehicle weight rating (gvwr) certification labels
Equipment:other:labels 2018-05-01 · sbh0006 · Service Bulletin/Repair Instructions
sbh0006 replacing gross vehicle weight rating (gvwr) certification labels
Equipment:other:labels 2018-05-01 · sbh0006 · Service Bulletin/Repair Instructions
if a gvwr certification label is lost or damaged, freightliner will supply a duplicate label. log on to dtnaconnect.com and under "dtnaconnect resources", select the "tool and services" plus sign. select "request for certification labl or owi." fillout the form, then select "review."
Equipment:appliance:air Conditioner 2018-02-26 · sbh8317 · Service Bulletin/Repair Instructions
sbh8317 use only specified hardware for ac compressors
Equipment:other:owners/Service/Other Manual 2017-10-27 · 14CSA23 · Service Bulletin/Repair Instructions
14csa23 csc announces ?tech tips? ? ddcsn
Showing the 6 most recent of 78 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.