2012 Utility Trailer Vs2dx problems, complaints & recalls
Safety recalls (2)
Structure:frame And Members 2021-04-07 · campaign 21V243000 · 2,752 vehicles
Defect: Utility Trailer Manufacturing Company (Utility Trailer) is recalling certain 2006-2021 VS2DC, VS2DX, VS3DX trailers. The horizontal weld that attaches a mild steel angle to the slider rail for super doubles/pintle hook operations may be missing.
Risk: Without the weld, the slider rail may detach from the trailer, increasing the risk of a crash.
Fix: Utility Trailer will notify owners, and dealers will inspect and, if necessary, add the weld, free of charge. Owner notification letters were mailed on April 9, 2021. Owners may contact Utility Trailer customer service at 1-800-423-6591. Utility Trailer's number for this recall is SB-07-015.
Latches/Locks/Linkages 2012-01-20 · campaign 12V020000 · 95 vehicles
Defect: UTILITY MANUFACTURING COMPANY (UTILITY) IS RECALLING CERTAIN MODEL YEAR 2011-2012 UTILITY VS1DC AND VS2DX DRY VANS MANUFACTURED FROM DECEMBER 2010 THROUGH AUGUST 2011, AND EQUIPPED WITH AN OPTIONAL LIFTGATE BATTERY BOX. THE MOUNTING PLATES USED FOR MOUNTING SINGLE OR DOUBLE BATTERY BOXES ON TRAILERS MAY BE THE INCORRECT SIZE AND SOME MAY ALSO HAVE BEEN MISORIENTED DURING INSTALLATION.
Risk: BATTERY BOXES MOUNTED WITH THE INCORRECT SIZE OR IMPROPERLY ORIENTED MOUNTING PLATES CAN BECOME DETACHED FROM THE TRAILER, INCREASING THE RISK OF A CRASH.
Fix: UTILITY WILL NOTIFY OWNERS AND DEALERS WILL INSPECT THE MOUNTING PLATES AND REPLACE THEM AS NECESSARY, FREE OF CHARGE. OWNER NOTIFICATION HAS ALREADY BEGUN. OWNERS MAY CONTACT UTILITY TRAILER MANUFACTURING COMPANY AT 1-626-854-7215.
Service bulletins (4)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure:body:bumpers 2018-08-29 · SB-07-009 · Service Bulletin/Repair Instructions
utility re-issued the rear impact guard (bumber) requirements when requesting a replacement bumper and / or dot decal.
Structure 2018-02-23 · SB-10-005 · Service Bulletin/Repair Instructions
utility released a bulletin outlining reefer and dry van rub rail parts required and installation instructions.
Equipment:other:owners/Service/Other Manual 2017-08-18 · SB-01-003 · Service Bulletin/Repair Instructions
this bulletin was originally released on march 30, 2009. utility re-released on august 18, 2017 to reflect the addition of the utm plant in mexico.
Equipment 2013-07-10 · SB-07-011 · Service Bulletin/Repair Instructions
utility trailer: information is provided regarding a possible defected flawed material in pintle hook loop for secondary (safety) chain for certain trailers. models 2012-2013 dry vans, 2011 and 2013 reefer vans. *pe
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.