2012 Utility Vs1ra problems, complaints & recalls
Safety recalls (1)
Structure 2014-07-30 · campaign 14V463000 · 2,098 vehicles
Defect: Utility Trailer Manufacturing Company (Utility) is recalling certain model year 2012-2014 VS1RA, and 2013-2014 VS1DC, VS2DX, VS2RA, VS3DX, and VS3RA trailers manufactured April 2011, to May 2013. The pintle hook tube sub assembly that is welded to the pintle hook safety chain loop may break and fall off the vehicle.
Risk: If the loop were to break off, the air lines and electrical lines would detach, applying the towed trailer's brakes, increasing the risk of a vehicle crash.
Fix: Utility will notify owners, and dealers will inspect and replace the pintle hook safety chain loop if it is cracked, free of charge. The recall is expected to begin in September 2014. Owners may contact Utility customer service at 1-800-423-6591. Utility's number for this recall is SB 07-011/370258.
Service bulletins (6)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2019-09-06 · SB-14-015 · Service Bulletin/Repair Instructions
service bulletin instructing to use a sharp razor blade to add a 1" wide slit to the reefer floor drain kazoo whenever replacing them in the field. this is to help the pressure inside the trailer equalize with the pressure outside the trailer when the temperature within a utility reefer changes.
Trailer Hitches 2019-08-30 · SB-07-014A · Service Bulletin/Repair Instructions
this service bulletin addresses structural preparation required before retrofitting a pintle hook assembly to any ra reefer model utility trailer.
Equipment 2019-05-14 · SB-07-013 · Service Bulletin/Repair Instructions
utility trailer sales department released a sales bulletin regarding dock bumpers and the potential dock lock compatibility. any dock bumper equal to or greater than 1" proud of the buckplate light protector bar may reduce trailer dock lock compatibility. trailers scheduled for production on or afte
Structure:body:bumpers 2018-08-29 · SB-07-009 · Service Bulletin/Repair Instructions
utility re-issued the rear impact guard (bumber) requirements when requesting a replacement bumper and / or dot decal.
Structure 2018-02-23 · SB-10-005 · Service Bulletin/Repair Instructions
utility released a bulletin outlining reefer and dry van rub rail parts required and installation instructions.
Equipment:other:owners/Service/Other Manual 2017-08-18 · SB-01-003 · Service Bulletin/Repair Instructions
this bulletin was originally released on march 30, 2009. utility re-released on august 18, 2017 to reflect the addition of the utm plant in mexico.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.