2012 Volkswagen Touareg Hybrid problems, complaints & recalls
Safety recalls (2)
Hybrid Propulsion System 2016-01-25 · campaign 16V035000 · 825 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2015 Touareg Hybrid vehicles manufactured March 20, 2010, to April 11, 2015. The hybrid battery tray may not drain water sufficiently. If water collects in the hybrid battery tray, it may cause an electrical short in the high voltage battery.
Risk: An electrical short in the high voltage battery increases the risk of a fire.
Fix: Volkswagen will notify owners, and dealers will install a fitted drain valve to allow water to drain properly, free of charge. The recall began late February 2016. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this 53B8.
Fuel System, Gasoline:fuel Injection System:fuel Rail 2015-01-20 · campaign 15V019000 · 26,008 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2012 Audi S4, S5, Q7, 2012 Audi A6, Volkswagen Touareg Hybrid, and 2012-2013 Audi A7 vehicles. In the affected vehicles the fuel injection system may experience a fuel leak.
Risk: A fuel leak in the injection system in the presence of an ignition source, increases the risk of a fire.
Fix: Volkswagen will notify owners, and dealers will replace the fuel rails and corresponding seals, free of charge. The recall began on March 17, 2015. Owners may contact Audi customer service at 1-800-822-2834 or Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 24AP for Audi customers and 24BK for Volkswagen customers.
Service bulletins (350)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Engine 2026-09-17 · V0116152014815_20 · Service Bulletin/Repair Instructions
suggested fuel additive
Unknown Or Other 2026-09-09 · SM 39-2026 · Other
this special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Unknown Or Other 2026-08-06 · TT 00-13-04_7 · Other
permission to change daily order upgraded to red order
Unknown Or Other 2026-08-04 · V0026012081638_2 · Service Bulletin/Repair Instructions
differences between a leak and seepage
Electrical System 2026-07-15 · VOS-26-42 · Service Bulletin/Repair Instructions
this is a notice for software changes with the odis diagnostic program to correct the communication during vehicle programming function: a software fix is needed to correct the issue: da 0019 - hotfix 12-v battery test(s) – no battery diagnosis - inconclusive test result.
Engine 2026-07-09 · V1718062017813_24 · Service Bulletin/Repair Instructions
oil consumption measurement and electronic oil consumption measurement
Showing the 6 most recent of 350 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.