2012 Western Star Constellation problems, complaints & recalls
Safety recalls (1)
Electrical System:12v/24v/48v Battery:cables 2011-06-21 · campaign 11V330000 · 48,170 vehicles
Defect: DTNA IS RECALLING CERTAIN MODEL YEAR 2008-2012 FREIGHTLINER; CASCADIA, CENTURY CLASS, COLUMBIA, AND CORONADO, CERTAIN MODEL YEAR 2008-2009 STERLING; A-LINE AND L-LINE AND CERTAIN MODEL YEAR 2009-2012 WESTERN STAR CONSTELLATION VEHICLES, MANUFACTURED FROM JANUARY 14, 2008, THROUGH JUNE 15, 2011, BUILT WITH DETROIT DIESEL 15 OR 16 ENGINES. THE BOLT ATTACHING A RUBBER ISOLATOR TO A SUPPORT BRACKET MAY BECOME LOOSE AND BACK OUT, POTENTIALLY CONTACTING AN UN-FUSED STARTER CABLE AND CREATING A SHORT
Risk: A SHORT CIRCUIT BETWEEN AN UN-FUSED BATTERY CABLE AND CHASSIS GROUND COULD RESULT IN A VEHICLE FIRE.
Fix: DEALERS WILL INSTALL A NEW BOLT AND ISOLATOR AND REPAIR THE RECREATIONAL VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 21, 2011. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.
Service bulletins (149)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Suspension 2019-03-08 · sbw0015 · Service Bulletin/Repair Instructions
service bulletin- sbw0015 vibration and harsh ride troubleshooting
Suspension 2018-11-19 · sbw0015 · Service Bulletin/Repair Instructions
service bulletin vibration and harsh ride troubleshooting
Suspension 2018-11-19 · sbw0015 · Service Bulletin/Repair Instructions
service bulletin vibration and harsh ride troubleshooting
Equipment:other:labels 2018-05-01 · wp00002 · Service Bulletin/Repair Instructions
wp00002 replacing gross vehicle weight rating (gvwr) certification labels
Steering:column 2018-02-26 · ssbw4607 · Service Bulletin/Repair Instructions
ssbw4607 ajuste de la columna de dirección
Suspension 2018-02-26 · ssbw3208 · Service Bulletin/Repair Instructions
ssbw3208 reemplazo del buje del ojo de muelle airliner
Showing the 6 most recent of 149 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.