2013 Ameritrans E Series problems, complaints & recalls
Safety recalls (1)
Equipment Adaptive/Mobility 2014-11-13 · campaign 14V728000 · 26 vehicles
Defect: Ameritrans Bus, Inc. (Ameritrans) is recalling certain model year 2012-2014 Ford E Series shuttle buses built on E150, E250, E350, and E450, and Freightliner M2 Series shuttle buses manufactured August 1, 2012, to July 10, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Risk: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Fix: Ameritrans will notify owners to take the shuttle buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on January 5, 2015. Owners may contact Ameritrans customer service at 1-574-262-8935 or Ricon customer service at 1-800-322-2884.
Service bulletins (15)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:other:owners/Service/Other Manual 2021-01-06 · MIC-AMER-010120 · Service Bulletin/Repair Instructions
ameritrans bus, inc. did not release any new service bulletins during the month of december 2020.
Equipment:other:owners/Service/Other Manual 2020-12-02 · MIC-AMER-120120 · Service Bulletin/Repair Instructions
ameritrans bus, inc. did not release any new service bulletins during the month of november 2020.
Equipment:other:owners/Service/Other Manual 2020-11-17 · MIC-AMER-110120 · Service Bulletin/Repair Instructions
ameritrans bus, inc. did not release any new service bulletins during the month of october 2020.
Equipment:other:owners/Service/Other Manual 2020-10-05 · MIC-AMER-100120 · Service Bulletin/Repair Instructions
ameritrans bus, inc. did not release any new service bulletins during the month of september 2020.
Equipment 2020-09-08 · MIC-AMER-090120 · Service Bulletin/Repair Instructions
ameritrans bus, inc. did not release any new service bulletins during the month of august 2020.
Equipment 2020-09-08 · MIC-AMER-080120 · Service Bulletin/Repair Instructions
ameritrans bus, inc. did not release any new service bulletins during the month of july 2020.
Showing the 6 most recent of 15 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.