2013 Chevrolet Express Cutaway Van problems, complaints & recalls
Most-reported problem areas: Fuel/Propulsion System (1)
Safety recalls (2)
Service Brakes, Hydraulic:power Assist:hydraulic:hoses, Lines/Piping, And Fittings 2024-09-19 · campaign 24V702000 · 18,325 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2013-2019 Chevrolet Express Cutaway and GMC Savana Cutaway vehicles equipped with optional GM-provided body mounts (RPO BNC). The brake line may have insufficient clearance to the body mounts, which can result in brake line damage that can lead to a brake fluid leak.
Risk: A brake fluid leak can result in brake failure, increasing the risk of a crash.
Fix: Dealers will inspect and replace the brake line as necessary, free of charge. Interim letters informing owners of the safety risk were mailed November 5, 2024. A second notice will be sent once the remedy becomes available, anticipated February 28, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N242466950.
Electrical System:wiring 2023-04-06 · campaign 23V247000 · 150,830 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2003-2023 Chevrolet Express Cutaway and GMC Savana Cutaway incomplete vehicles equipped with wiring for an optional rear heating, ventilation, and air-conditioning (HVAC) system. When the HVAC blower motor circuit is left unused with exposed connectors and wiring, the circuit can corrode and overheat.
Risk: An overheated electrical circuit increases the risk of a fire.
Fix: Dealers will properly seal the rear HVAC blower motor circuits at the left side B-pillar, free of charge. Owner notification letters were mailed May 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222386050.
Service bulletins (212)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-09-26 · PIT5698F · Service Bulletin/Repair Instructions
this pi provides diagnostics tips on how the lin bus works and how to diagnosis it.
Unknown Or Other 2026-09-04 · PIP4902W · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Unknown Or Other 2026-04-01 · PIT3271Q · Service Bulletin/Repair Instructions
this preliminary information communicates information about how to determine if a wheel and tires size change is available.
Unknown Or Other 2026-03-09 · PIP6104 · Service Bulletin/Repair Instructions
this preliminary information communicates the steps on how to save a gds2 session log and upload to a technical assistance case in cx connect.
Unknown Or Other 2026-03-09 · PIP4902V · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Unknown Or Other 2026-01-08 · PIP4902U · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Showing the 6 most recent of 212 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-03-21 · Fuel/Propulsion System“vehicle is upfitted as a school bus. forward fuel tank strap failed in operation. our company operates more than 100 of these vehicles and we experience a failure of fuel tank straps at a rate of about one vehicle per month. if the 2nd strap would also fail the gasoline tank would become dislodged and present a fire hazard. this is even more criti…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.