2013 Crossroads Elevation problems, complaints & recalls
Most-reported problem areas: Equipment:recreational Vehicle/Trailer:lpg Systems:water Heater (1)
Safety recalls (2)
Equipment 2017-11-22 · campaign 17V755000 · 1,205,997 vehicles
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in ce
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Equipment:electrical 2013-03-12 · campaign 13V090000 · 160 vehicles
Defect: Crossroads RV (Crossroads) is recalling certain model year 2013 Redwood, Rushmore, and Elevation trailers manufactured January 17, 2013, through February 19, 2013. The trailers are equipped with power converters that supply A/C power. These converters have internal components that may short circuit.
Risk: A short circuit may lead to a vehicle fire.
Fix: Crossroads will notify owners, and dealers will replace the affected internal components, free of charge. The recall began on March 21, 2013. Customers may contact Crossroads customer service at 1-855-226-7496 or by email at service@crossroadsrv.com.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Seats 2016-03-21 · 16_TL-2 · Service Bulletin/Repair Instructions
the detroit? special tools group has developed and released a robust nox sensor socket, w470589060900. the socket will aid in the removal and installation of the nox sensors.
What owners report
2016-03-15 · Unknown Or Other · 3,000 mi“frame cracks above axle mounts. …”
2015-04-14 · Equipment:recreational Vehicle/Trailer:lpg Systems:water Heater“all the 2013 and 2014 crossroad elevations- 3812 models have plumbing (black water/grey water tanks) which allow sewer gas to escape into the living area. the rear 1/2 bath toilet black water tank has the kitchen sink, the washer and the 1/2 bath sink running into it. as we understand it, anytime the vehicle moves, the water in to j-traps for the…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.