2013 Ferrara Igniter problems, complaints & recalls

Defect: Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain 2015-2016 Inferno and International 4400, 2013-2016 Igniter, 2014-2017 Cinder and Freightliner M2 106, 2013-2014 Ember and 2013-2017 Kenworth T370 fire-fighting vehicles, equipped with Hale pressure relief valves in the water pumps used for fire fighting. Rings securing the valves may corrode over time after exposure to water, causing the ring to fail and the pressure relief valve to open, reducing the water pressure available for fire

Risk: A reduction in water pressure may hinder fire fighting efforts, increasing the risk of injury.

Fix: Ferrara will notify owners, and Ferrara certified dealers or technicians will replace the relief valve retaining ring with one that is stainless steel, free of charge. The recall began on February 12, 2018. Owners may contact Ferrara customer service at 1-800-443-9006.

Defect: Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain model year 2011-2016 Inferno, Igniter, Intruder, and Cinder emergency vehicles manufactured October 3, 2011, to May 31, 2016, equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.

Risk: The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.

Fix: Ferrara will notify owners, and service personnel or service centers will reprogram the units, free of charge. The recall began on August 26, 2016. Owners may contact Ferrara customer service at 1-225-567-7100 extension 3011.

Defect: Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain model year 2013-2014 Igniter and Inferno firetrucks manufactured October 16, 2013, to December 10, 2014. The affected vehicles are built with independent front suspensions that may have loose ball joints.

Risk: A loose ball joint may separate from the steering linkage resulting in a loss of steering control and an increased risk of a crash.

Fix: Ferrara will notify owners, and dealers will inspect the firetrucks and replace the affected suspension components, as necessary, free of charge. The recall is expected to begin in October 2015. Owners may contact Ferrara customer service at 1-225-567-7100 ext 3011.