2013 Goshen Impulse problems, complaints & recalls

Defect: Eldorado National- Kansas (Eldorado) is recalling certain 2012-2018 Goshen Impulse, GCII, and Pacer shuttle buses equipped with Ricon S-Series and K-Series Wheelchair lifts, models K200, K201, K550, K551, S200, S550, S551. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Plat

Risk: If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

Fix: Eldorado will notify owners, and Ricon dealers will replace the lift positioning input cam, free of charge. The recall began March 29, 2019. Owners may contact Ricon customer service at 1-800-322-2884.

Defect: Eldorado National-Kansas (Eldorado) is recalling certain 2012-2018 Eldorado Aerotech, Aero Elite, Transtech, Advantage, World Trans and Impulse transit buses, equipped with Ricon S-Series and K-Series Titanium Wheelchair. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platfo

Risk: If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

Fix: Eldorado will notify owners and Ricon dealers will replace the injection molded cam with an aluminum machined cam, free of charge. The recall began October 24, 2018. Owners may contact Eldorado National-Kansas customer service at 1-800-955-4236.

Defect: Goshen Coach (Goshen) is recalling certain modle year 2006-2015 Pacer, Pacer LS, Pacer LTD, GCII, Impulse, Connection, Commander, G-Force, G-Force Access, G-Force LTD, Sentinel, Sentinel UC, and Mainstream Low Floor buses manufactured January 1, 2006, to October 19, 2015, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing t

Risk: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Fix: Goshen will notify owners, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on November 23, 2015. Owners may contact Goshen customer service at 1-574-970-6300, or Ricon Customer Service at 1-800-322-2884. Note: These vehicles and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected

Defect: Goshen Coach (Goshen) is recalling certain model year 2013-2015 Pacer, Pacer LS, Pacer LTD, GCII, Impulse, Connection, Commander, G-Force, G-Force Access, G-Force LTD, Sentinel, Sentinel UC, and Mainstream Low Floor buses manufactured August 26, 2013, to June 18, 2015. In the affected vehicles, the passenger seat belts may rub against the metal seat frame and fray. As a result, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Sea

Risk: A frayed seat belt fray may fail to properly restrain the seat occupant in the event of a crash, increasing the risk of injury.

Fix: Goshen will notify owners, and dealers will install a plastic sleeve over the metal seat frame, and replace any seat belts that show evidence of fraying, free of charge. The recall began on July 30, 2015. Owners may contact Goshen customer service at 1-877-734-4943.