2013 Hackney Beverage Trailer problems, complaints & recalls
Safety recalls (1)
Suspension 2014-07-25 · campaign 14V493000 · 9 vehicles
Defect: VT Hackney, Inc. (VT Hackney) is recalling certain model year 2013-2014 Side Loading Beverage Trailers manufactured December 5, 2013, to April 5, 2014, and equipped with certain SAF-Holland-brand CBX Trailer Suspension Air Ride Axle Systems. The affected trailer suspensions have pivot bolts that may fail.
Risk: Failure of the pivot bolts may cause the suspension and attached axle to separate from the trailer, increasing the risk of a crash.
Fix: VT Hackney will notify owners, and dealers will replace the pivot bolts, free of charge. The recall is expected to begin in September 2014. Owners may contact VT Hackney customer service at 1-800-763-0700. VT Hackney's number for this recall is 14E-024.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Suspension 2014-09-24 · 14V-493 · Service Bulletin/Repair Instructions
vt hackney determined that a defect which relates to motor vehicle safety exists with certain hackney beverage trailers equipped with saf-holland cbx trailer suspension air ride axles. on july 21, 2014 vt hackney received notification of saf-holland's recall 14e-024 indicating the suspension pivot
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.