2013 Hometown Trolley Villager problems, complaints & recalls
Safety recalls (1)
Equipment Adaptive/Mobility 2014-12-02 · campaign 14V766000 · 5 vehicles
Defect: Double K Inc. (Double K) is recalling certain Hometown Trolley Villager transit buses manufactured August 15, 2008, to May 24, 2014. The affected vehicles are equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Risk: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Fix: Double K will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. Owners may contact Double K customer service at 1-715-478-5090. Owners may contact Ricon customer service at 1-800-322-2884.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.