2013 Infiniti Jx problems, complaints & recalls
Most-reported problem areas: Air Bags (6) · Power Train (4) · Vehicle Speed Control (1)
Safety recalls (1)
Service Brakes 2013-04-12 · campaign 13V139000 · 19,258 vehicles
Defect: Nissan is recalling certain model year 2013 Pathfinder and Infiniti JX vehicles manufactured December 3, 2012, through January 29, 2013. The front brake torque member was improperly cast resulting in structural weakness. This can lead to premature failure and cracking.
Risk: If the brake torque member fails, the brake caliper may move and contact the inside of the road wheel, resulting in reduced braking, increasing the risk of a crash.
Fix: Nissan will notify owners, and dealers will inspect the manufacturing date of the torque members and replace them, as necessary, free of charge. The recall began on May 20, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.
Service bulletins (138)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure:body 2026-04-13 · ITB09-063C · Service Bulletin/Repair Instructions
certification label and vin plate replacement service information because of collision damage or other vehicle repair, a replacement “certification label” or “vin plate/label” may be needed. hint: certification label = fmvss (federal motor vehicle safety standards) label. these items may be availabl
Electrical System 2024-05-20 · ITB13-052E · Service Bulletin/Repair Instructions
intelligent key not detected / engine will not start this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Electrical System 2024-05-20 · ITB13-006D · Service Bulletin/Repair Instructions
can communication – network diagnostic flow chart this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Electrical System 2024-05-20 · ITB10-029C · Service Bulletin/Repair Instructions
can communication codes – diagnostic tips and guidelines this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Visibility/Wiper 2024-04-30 · ITB17-009H · Service Bulletin/Repair Instructions
window glass warranty information this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Visibility/Wiper 2024-04-30 · ITB13-007I · Service Bulletin/Repair Instructions
removing foreign material from the window glass this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Showing the 6 most recent of 138 bulletins. Search all of them free at nhtsa.gov.
What owners report
2021-02-16 · Power Train · 55,000 mi · 🔥 fire“tl* the contact owns a 2013 infiniti jx. the contact stated while driving at 25 mph the vehicle would shutter. the vehicle was taken to priority infiniti of greenbrier (1812 greenbrier pkwy, chesapeake, va 23320) where the vehicle was diagnosed as the transmission needing to be replaced. the transmission was replaced. the contact stated a week late…”
2019-04-23 · Steering · 73,750 mi“there is a poignant burning smell when my 2013 jx35 is fully warmed up, stopped at light or stationary. was able to observe clear oily substance on the rubber section/side of the power steering lines where it is held by the white factory connector at the firewall. the same clear substance travels down centrally over the cross-member and onto the h…”
2018-07-31 · Exterior Lighting:headlights · 62,500 mi“tl* the contact owns a 2013 infiniti jx. the contact stated that the headlight lenses had water vapor on the inside, which obscured the contact's visibility. there was no warning indicator illuminated. the manufacturer was made aware of the failure and informed the contact to take the vehicle to the dealer. the vehicle was taken to ray catena infin…”
2018-03-09 · Unknown Or Other · 65,547 mi“cooling fan assembly -part number 214813jade - motor assy- fan had to be replaced twice within a five year prior. fan assembly prevents the car from overheating. the part went out at first time at approximately 65,000 miles and again at approximately 90,000 miles but less than 5 years. the replacement warranty was only for 1 year or 12,000.00 mile …”
2018-03-08 · Power Train · 106,000 mi“tl* the contact owns a 2013 infiniti jx. while driving at various speeds in local traffic, the vehicle shuttered and vibrated before returning to normal. the failure was experienced several times. the vehicle was taken to prospect auto repair where it was diagnosed that the transmission failed and would need to be rebuilt. the mechanic was not sure…”
2017-04-07 · Power Train · 52,000 mi“tl* the contact owns a 2013 infiniti jx. while driving 65 mph, there was an increase in the engine rpms and the vehicle hesitated to accelerate without warning. the vehicle was taken to the dealer where it was diagnosed that the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the fai…”
2017-03-29 · Power Train · 115,000 mi“tl* the contact owns a 2013 infiniti jx. while turning at various speeds, the vehicle hesitated and shuddered. the failure recurred multiple times. the vehicle was taken to a dealer where it was diagnosed that the rear coupler failed and needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the issue. the appro…”
2017-03-01 · Air Bags“tl* takata recall. the contact owns a 2013 infiniti jx. the contact received notification of nhtsa campaign number: 16v244000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact h…”
2016-11-16 · Air Bags“tl* the contact owns a 2013 infiniti jx. the contact received notification of nhtsa campaign number: 16v244000 (air bags); however, the part to do the repair was not yet available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had no…”
2016-08-15 · Air Bags“tl* takata recall. the contact owns a 2013 infiniti jx. the contact received notification of nhtsa campaign number: 16v244000 (air bags); however, the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the conta…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.