2013 Infiniti Jx35 problems, complaints & recalls
Most-reported problem areas: Air Bags (69) · Power Train (65) · Service Brakes (21)
🛣️ Complaints by mileage
207 NHTSA complaints that reported an odometer reading.
Safety recalls (7)
Air Bags:sensor:occupant Classification 2016-04-26 · campaign 16V244000 · 3,296,947 vehicles
Defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrec
Risk: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Fix: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy par
Air Bags:sensor:occupant Classification 2015-10-20 · campaign 15V681000 · 919 vehicles
Defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.
Risk: If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Fix: Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
Structure:body:hood:hinge And Attachments 2015-01-26 · campaign 15V033000 · 170,665 vehicles
Defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured June 20, 2012, to November 18, 2013, 2014 Nissan Pathfinder Hybrid vehicles manufactured July 18, 2013, to November 18, 2013, 2013 Infiniti JX35 vehicles manufactured November 29, 2011, to June 14, 2013, and 2014 QX60 vehicles manufactured May 16, 2013, to November 18, 2013, and 2014 Infiniti QX60 Hybrid vehicles manufactured July 18, 2013, to November 18, 2013. In the affected
Risk: If the primary hood latch is released and the secondary latch fails during operation of the vehicle, it could cause the hood to open during vehicle operation impairing the driver's vision, increasing the risk of a vehicle crash.
Fix: Nissan will notify owners, and dealers will modify the angle of the hood release mechanism to provide additional length to the release cable, free of charge. The recall began on March 9, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Electrical System:software 2014-03-25 · campaign 14V138000 · 989,701 vehicles
Defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
Risk: If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Fix: Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
Electrical System:software 2013-10-17 · campaign 13V445000 · 151,695 vehicles
Defect: Nissan is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured April 18, 2012, through September 20, 2013; model year 2013 Infiniti JX35 vehicles manufactured September 15, 2011, through January 16, 2013; and model year 2014 Infiniti QX60 vehicles manufactured January 17, 2013, through September 20, 2013. In the affected vehicles, during light braking on rough roads, the antilock brake system (ABS) brake pressure output software may lead to an increase in stopping dista
Risk: The increased stopping distance may increase the risk of a crash.
Fix: Nissan will notify owners, and dealers will reprogram the ABS, free of charge. The recall began on November 18, 2013. Owners may contact Nissan at 1-800-647-7261.
Air Bags 2013-03-01 · campaign 13V069000 · 82,038 vehicles
Defect: Nissan is recalling certain model year 2013 Altima, LEAF, Pathfinder, Sentra, and Infiniti JX35 vehicles. Sensors within the passenger Occupant Detection System (ODS) may have been manufactured out of specification. This may cause the system to malfunction and permanently suppress the passenger airbag.
Risk: If the vehicle is involved in a crash necessitating airbag deployment and the passenger airbag is suppressed, there may be an increased risk of personal injury.
Fix: Nissan will notify owners, and dealers will inspect the ODS sensors and replace them as neccessary, free of charge. The recall began on May 6, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.
Fuel System, Gasoline:storage:tank Assembly 2012-08-14 · campaign 12V398000 · 7,842 vehicles
Defect: Nissan is recalling certain model year 2013 Infiniti JX35 vehicles manufactured from February 15, 2012, through June 22, 2012. Due to an assembly issue, the fuel transfer tube may be misrouted inside the fuel tank. As a result, the fuel level float may be prevented from dropping as the fuel is consumed and the fuel guage may read a fuel level higher than actually exists.
Risk: If the fuel guage does not accurately show when the tank is becoming empty, the vehicle may run out of gas unexpectedly, stalling, and increasing the risk of a crash.
Fix: Nissan will notify owners, and dealers will inspect and re-route the fuel transfer tube and install a new O-ring, free of charge. The recall began on September 10, 2012. Owners may contact Nissan customer service at 1-800-647-7261.
Service bulletins (181)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure:body 2026-04-13 · ITB09-063C · Service Bulletin/Repair Instructions
certification label and vin plate replacement service information because of collision damage or other vehicle repair, a replacement “certification label” or “vin plate/label” may be needed. hint: certification label = fmvss (federal motor vehicle safety standards) label. these items may be availabl
Electrical System 2026-03-30 · ITB12-011R · Service Bulletin/Repair Instructions
telematics service information see itb19-029 for models built after those listed above for a different service procedure. service information the applied vehicles are equipped with a wireless communication device called a telematics communication unit (tcu). with an active infiniti connection® or in
Air Bags 2024-09-19 · ITB19-024D · Service Bulletin/Repair Instructions
dtc b00a0-00 storeif you confirm dtc b00a0-00 (occupant detection sensor unit) is stored, and ocs zero point reset cannot be performed, (continued on the next page)d
Electrical System 2024-05-20 · ITB13-052E · Service Bulletin/Repair Instructions
intelligent key not detected / engine will not start this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Electrical System 2024-05-20 · ITB13-006D · Service Bulletin/Repair Instructions
can communication – network diagnostic flow chart this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Electrical System 2024-05-20 · ITB10-029C · Service Bulletin/Repair Instructions
can communication codes – diagnostic tips and guidelines this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Showing the 6 most recent of 181 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-26 · Unknown Or Other“frame/subframe- excessive corrosion and cracks and breaks in the frame in several places the car jerks and swerves with harder than average breaking death trap - i was getting new strut put on so my daughter could use this car in college yes- this was confirmed and we have pictures and video. no- it has not been in an accident thank fully -- b…”
2026-07-29 · Power Train · 182,000 mi“the contact owns a 2013 infiniti jx35. the contact stated that while pulling into a parking space, the vehicle hesitated while driving forward. after parking the vehicle, the contact later returned and started the vehicle; however, while driving a short distance, the vehicle suddenly lost automotive power and failed to properly accelerate. the chec…”
2026-05-07 · Structure:body“subframe rot due to poor quality metal - 2 mechanics, including dealer said unsafe to drive with 140k miles on the automobile. if driven, the mechanics said the car can fail and cause an accident. should be scrapped or pay $14k to replace problem is confirmed by dealer and a 2nd mechanic's opinion no one else has inspected the car formally no wa…”
2026-04-07 · Structure · 147,516 mi“the contact owns a 2013 infiniti jx35. the contact stated that for the past several months, the air bag warning light had been intermittently illuminated, and the fuel gauge had failed to indicate the proper fuel levels in the fuel tank. additionally, it was difficult to open the hood. the contact researched online and related the failures to nhtsa…”
2026-01-06 · Suspension“the front and rear subframes of my 2013 infiniti jx35 has experienced severe corrosion, perforation, and structural weakening, resulting in an unsafe driving condition. the corrosion is extensive enough to compromise suspension geometry, stability, and overall vehicle control. a structurally compromised subframe poses a serious risk of loss of cont…”
2026-01-05 · Seats“my infiniti driver's seat malfunctioned, crushed and pinned me, and ripped my hip out of socket when i was extracted. i'm being scheduled for surgery for a labral tear. seat malfunctioned again in the infiniti roseville parking lot, and the infiniti agent stated, on video, that the seat "motor is going out." the supervisor on duty, micah, refused t…”
2025-11-26 · Electrical System:instrument Panel:speedometer/Odometer · 172,000 mi“odometer fraud. the contact purchased a 2013 infiniti jx35. it was discovered that there was a mileage discrepancy after the purchase. the vehicle was a dealer sale. the vehicle was purchased on august 16, 2025, and the vehicle mileage was 172,000. on november 26, 2025, the vehicle was repossessed, and upon further investigation, it was discovered …”
2025-11-18 · Power Train · 💥 crash“lost all power in my cvt tranny and won’t move or shift gears not even indicates what gear im in, it’s a recall on others why isnt it on mine being a common issue …”
2025-11-14 · Power Train · 147,000 mi“the contact owns a 2013 infiniti jx35. the contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle started vibrating violently. the vehicle resumed normal functionality, but the failure became a regular occurrence while accelerating. no warning lights were illuminated. the vehicle was not taken to the dea…”
2025-07-30 · Power Train“my transmission has been going in and out while on the highway and main roads, jumps when taking off at lights and sounds like it’s not shifting gears causing a safety risk to me and my family and other on the road. i service my transmission fluid as recommend in the handbook and online reporting. infinity has a factory warranty on my vehicle but w…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.