2013 Infiniti Qx56 problems, complaints & recalls
Most-reported problem areas: Engine (15) · Suspension (3) · Service Brakes (3)
🧭 Reliability snapshot
Compared against other Infiniti Qx56 model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
20 NHTSA complaints that reported an odometer reading.
Safety recalls (3)
Equipment:other:labels 2026-07-15 · campaign 26V455000 · 168,149 vehicles
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Risk: An overloaded vehicle can increase the risk of a crash.
Fix: Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Interim letters notifying owners of the safety risk were mailed September 2, 2026. Additional letters will be sent once the final remedy is available, anticipated Fall 2026. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are R26B1 and P6A13/4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on Ju
Fuel System, Gasoline 2014-11-28 · campaign 14V683000 · 133,592 vehicles
Defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2012-2014 Nissan Juke, 2012-2013 Infiniti M56, QX56, and 2014-2015 Infiniti Q70 (V8 engine vehicles only), and QX80 vehicles. The fuel pressure sensors may not have been sufficiently tightened during production. As a result, the fuel pressure sensor may loosen with vehicle usage and cause a fuel leak.
Risk: A fuel leak in the presence of an ignition source could cause a vehicle fire.
Fix: Nissan will notify owners, and dealers will re-torque the fuel pressure sensors free of charge. The recall began on January 25, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Air Bags:frontal:driver Side:inflator Module 2014-10-24 · campaign 14V668000 · 1,848 vehicles
Defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2013 Infiniti QX56 vehicles manufactured September 1, 2012, to April 26, 2013, and 2014 Infiniti QX80 vehicles manufactured June 18, 2013, to February 11, 2014. In the affected vehicles, the driver's frontal air bag inflator may have been manufactured with an incorrect part.
Risk: In the event of a crash necessitating deployment of the driver's air bag, the incorrect part may block the flow of propellant to the air bag and the air bag's inflator may rupture. The rupture could cause metal fragments to strike and potentially seriously injure the vehicle occupants.
Fix: Nissan will notify owners, and dealers will replace the front driver air bag inflator, free of charge. The recall began on December 1, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
Service bulletins (178)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure:body 2026-04-13 · ITB09-063C · Service Bulletin/Repair Instructions
certification label and vin plate replacement service information because of collision damage or other vehicle repair, a replacement “certification label” or “vin plate/label” may be needed. hint: certification label = fmvss (federal motor vehicle safety standards) label. these items may be availabl
Electrical System 2026-03-30 · ITB12-011R · Service Bulletin/Repair Instructions
telematics service information see itb19-029 for models built after those listed above for a different service procedure. service information the applied vehicles are equipped with a wireless communication device called a telematics communication unit (tcu). with an active infiniti connection® or in
Air Bags 2024-09-19 · ITB19-024D · Service Bulletin/Repair Instructions
dtc b00a0-00 storeif you confirm dtc b00a0-00 (occupant detection sensor unit) is stored, and ocs zero point reset cannot be performed, (continued on the next page)d
Electrical System 2024-05-20 · ITB13-052E · Service Bulletin/Repair Instructions
intelligent key not detected / engine will not start this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Electrical System 2024-05-20 · ITB13-006D · Service Bulletin/Repair Instructions
can communication – network diagnostic flow chart this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Electrical System 2024-05-20 · ITB10-029C · Service Bulletin/Repair Instructions
can communication codes – diagnostic tips and guidelines this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Showing the 6 most recent of 178 bulletins. Search all of them free at nhtsa.gov.
What owners report
2023-08-09 · Engine · 115,000 mi“the contact owns a 2013 infiniti qx56. the contact stated that while starting the vehicle, the vehicle made an abnormally loud ticking sound. there was no warning light illuminated. the vehicle was taken to an independent mechanic, where it was diagnosed that the timing chain had failed, and the failure was related to infiniti campaign number: p630…”
2023-06-14 · Power Train · 131,000 mi“the contact owns a 2013 infiniti qx56. the contact stated that while driving at an undisclosed speed, she heard an abnormal sound coming from the engine compartment while accelerating. the check engine warning light was illuminated. the vehicle was taken to an independent mechanic, who diagnosed a failure with the timing chain. after investigating …”
2023-03-27 · Engine“started car in the morning and it started misfiring very badly. flashing check engine light. immediately pulled over and shut engine off. had it towed to my shop i use they hooked it up to computer and it was diagnosed as a loose timing chain. basically timing chain replacement this is rediculous only has 129k miles. they claim timing chai…”
2023-02-27 · Suspension · 40,000 mi“the contact owns a 2013 infiniti qx56. the contact stated that intermittently while parked, and while driving at various speeds, the rear of the vehicle was sagging. no warning lights were illuminated. the vehicle was taken to a local dealer, where it was diagnosed that the air shocks and compressor needed to be replaced. the vehicle was not repair…”
2022-09-13 · Engine“our infiniti qx56 started misfiring and shaking when driving. we took it in to the infiniti dealership and was informed it is a bad timing chain. upon research, we realized there was a recall for this issue on 2013 infiniti qx56 models just like ours. however, our vin did not show on the recall list. our car has been meticulously maintained. o…”
2022-03-01 · Engine“the timing chain needs to be replaced on my vehicle with under 80,000 miles. researching the issue i found that this is a very common problem with this specific engine. this is an $80,000+ car brand new and it did not last 80,000 miles. this is an obvious part malfunction due to the design of the vehicle. infiniti should do something. it is a …”
2022-01-19 · Suspension“while my wife was driving our qx56 during normal conditions at approximately 40mph, qx56 begun to swerve repeatedly left to right in a dangerous manner and she had to apply brakes rapidly. looking under the vehicle, the lower control arm was badly cracked and the cause of the swerving. i towed to my local shop (not infiniti dealership) for repair…”
2021-11-03 · Engine · 105,000 mi“the contact owns a 2013 infiniti qx56. the contact stated upon starting the vehicle, the vehicle made abnormal rattling sounds. the check engine warning light illuminated. the contact also stated that the failure was occurring while driving. the vehicle was taken to an independent mechanic who diagnosed that the timing chain guide and the timing ch…”
2021-09-29 · Engine“took car in for maintenance and was told i needed a new timing chain as its an often replaced part and that is failing on my car , i looked it up and found out that its a voluntary recall at present after numerous complaints and the dealer admitted they are faulty but mine wasn't in the vin range for reimbursement. i had to pay $3800 dollars to re…”
2021-09-04 · Engine“suv would not start so had to get a jump. 1 week later same thing. had battery tested but was not bad and it had just been replaced by dealer in 2019. 1 week later again suv would not start. got a jump and took to jba infiniti in ellicott city, md who charged the battery for 2 hours. 2 weeks later, suv is hesitating to start. i refuse to pay an…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.