2013 Itasca Sunstar problems, complaints & recalls
Most-reported problem areas: Suspension (1)
Safety recalls (3)
Equipment 2017-12-07 · campaign 17V782000 · 17,360 vehicles
Defect: Winnebago Industries, Inc. (Winnebago) is recalling certain 2013-2018 Winnebago Era, Travato, Minnie Winnie, Fuse, View, Trend, Aspect, Brave, Vista, Sightseer, Adventurer, Forza, Journey, Tour, Revel, Paseo, Chalet, Access, and Intent motorhomes and Commercial vehicles, and 2013-2018 Itasca Spirit, Navion, Cambria, Tribute, Sunstar, Sunova, Suncruiser, Solei, Meridian, Elipse, Horizon, Reyo, and Via motorhomes. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' f
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Winnebago will notify owners, instructing them to contact Kidde for replacement or aftermarket fire extinguishers, free of charge. The recall began on January 19, 2018. Owners may contact Winnebago customer service at 1-641-585-3535, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Equipment 2013-04-26 · campaign 13V162000 · 523 vehicles
Defect: Winnebago Industries, Inc. (Winnebago) is recalling certain model year 2013-2014 Winnebago Access, Aspect, Sightseer, Vista, Adventurer, Forza and Itasca Impulse, Cambria, Sunova, Sunstar, Suncruiser motorhomes manufactured February 20, 2013, through April 25, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.
Risk: If motor damage occurs, it is possible that the awning can unfurl unexpectedly, either while the motorhome is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
Fix: Winnebago will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began on July 17, 2013. Owners may contact Winnebago at 1-800-537-1885 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed.
Power Train:automatic Transmission:gear Position Indication (Prndl) 2012-02-16 · campaign 12V057000 · 2,841 vehicles
Defect: WINNEBAGO IS RECALLING CERTAIN MODEL YEAR 2011-2012 WINNEBAGO AND ITASCA MOTOR HOMES BUILT ON A FORD F-53 CHASSIS. THE PRNDL CABLE MAY BREAK AT THE ATTACHMENT TO THE TRANSMISSION CONTROL SELECTOR ARM ASSEMBLY MOUNTED ON THE STEERING COLUMN. IF THE CABLE BREAKS, THE TRANSMISSION GEAR INDICATOR IN THE PRNDL DISPLAY IN THE INSTRUMENT PANEL WILL REMAIN IN THE FIRST GEAR POSITION REGARDLESS OF THE GEAR SELECTED.
Risk: AN INCORRECT GEAR INDICATION IN THE INSTRUMENT PANEL MAY PREVENT THE DRIVER FROM KNOWING IF THEY ARE IN PARK OR REVERSE, INCREASING THE RISK OF A CRASH.
Fix: WINNEBAGO WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TRANSMISSION SELECTOR ARM ASSEMBLY AND THE PRNDL CABLE ASSEMBLY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 2, 2012. OWNERS MAY CONTACT WINNEBAGO INDUSTRIES OWNER RELATIONS AT 1-641-585-6939.
Service bulletins (3)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment Adaptive/Mobility 2013-04-12 · 63-04 · Service Bulletin/Repair Instructions
service campaign sent to dealers and customers outlining the procedure to inspect and reroute if necessary the motoraid hoses in the engine compartment. the hose may come in contact with the manifold.
Visibility 2012-11-21 · 63-02 · Service Bulletin/Repair Instructions
service bulletin sent to dealers and customers outlining instructions to replace the window run channel as the current channel can be forced into the frame causing the window to be loose or rattle.
Electrical System 2012-08-31 · 62-02 · Service Bulletin/Repair Instructions
service bulletin sent to dealers and customers outlining the possibility that the house batteries may not be charging when the engine is running and details the procedure to inspect and correct.
What owners report
2014-01-10 · Suspension · 2,300 mi“we took our first trip to the verde valley between 9/7/13 and 9/9/13. we found that it was difficult to keep the vehicle in the lane, especially when driving at highway speeds or windy conditions. after that trip, we contacted the dealer and were advised to have the vehicle aligned and tires balanced. which we did and we also added a stabilizer …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.