2013 Keystone Sydney problems, complaints & recalls
Safety recalls (2)
Equipment 2013-04-23 · campaign 13V155000 · 6,561 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.
Risk: If the awning unfurls unexpectedly either in transit or while parked, it may increase thre risk of personal injury or a crash.
Fix: Keystone will notify owners and dealers will replace the awning motor, free of charge. The recall began on May 7, 2013. Owners may contact Keystone at 1-866-425-4369. Keystone's campaign recall number is 13-193.
Equipment 2012-07-30 · campaign 12V361000 · 117 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain model year 2013 Outback and Sydney recreational vehicles manufactured from July 10, 2012, through July 17, 2012. These vehicles may have been manufactured with two carbon monoxide detectors and no smoke detector.
Risk: In the event of a fire, the lack of a fire detector can lead to an increased risk of personal injury and/or property damage.
Fix: Keystone will notify owners, and dealers will inspect and install, as necessary, a fire detector, free of charge. The safety recall ibegan on August 10, 2012. Owners may contact Keystone at 1-866-425-4369.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.