2013 Keystone Vantage problems, complaints & recalls
Safety recalls (2)
Equipment 2017-11-22 · campaign 17V755000 · 1,205,997 vehicles
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in ce
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Equipment:recreational Vehicle/Trailer 2012-05-30 · campaign 12V247000 · 440 vehicles
Defect: KEYSTONE RV COMPANIES (KEYSTONE) IS RECALLING CERTAIN MODEL YEAR 2012 AND 2013 VANTAGE RECREATIONAL VEHICLES MANUFACTURED FROM OCTOBER 12, 2011, THROUGH MAY 7, 2012. THESE VEHICLES WERE MANUFACTURED WITHOUT PROTECTIVE (A.K.A. GIMP) MOLDING ON THE METAL AROUND THE HOLDING TANK VALVES.
Risk: AS A RESULT, THE USER MAY SUFFER CUTS TO HANDS AND ARMS WHEN REACHING PAST THE SHARP EDGES OF THE ACCESS CUT-OUT IN ORDER TO OPERATE THE HOLDING TANK VALVES.
Fix: KEYSTONE WILL NOTIFY OWNERS, AND DEALERS WILL INSTALL THE PROTECTIVE GIMP MOLDING AROUND THE ACCESS AREA FOR THE HOLDING TANK VALVES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 29, 2012. OWNERS MAY CONTACT KEYSTONE AT 1-866-425-4369.
Service bulletins (5)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure:body:roof And Pillars 2013-03-07 · 13-188 · Service Bulletin/Repair Instructions
this communication is the keystone website posting for advisory 13-188 for the units manufactured with sika® tape used on the front and rear roof transition seams and slide out that has exhibited cracks in the outer layer and may allow water to leak into the unit increasing the risk of water damage.
Structure:body:roof And Pillars 2013-02-08 · 13-188 · Service Bulletin/Repair Instructions
this communication is the final customer notification for advisory 13-188 for the units manufactured with sika® tape used on the front and rear roof transition seams and slide out that has exhibited cracks in the outer layer and may allow water to leak into the unit increasing the risk of water dama
Structure:body:roof And Pillars 2013-02-08 · 13-188 · Service Bulletin/Repair Instructions
this advisory 13-188 provides the retail customer with instructions on vantage roof tape repair.
Structure:body:roof And Pillars 2013-02-08 · 13-188 · Service Bulletin/Repair Instructions
this communication is informing dealership service departments of advisory 13-188 for the units manufactured with sika® tape used on the front and rear roof transition seams and slide out that has exhibited cracks in the outer layer and may allow water to leak into the unit increasing the risk of wa
Structure:body:roof And Pillars 2013-02-08 · 13-188 · Service Bulletin/Repair Instructions
this advisory 13-188 involves 2012 & 2013 vantage models in which it has been determined that the sika® tape used on the front and rear roof transition seams and slide out has exhibited cracks in the outer layer and may allow water to leak into the unit increasing the risk of water damage. it is imp
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.