2013 Mack Terrapro (Mru) problems, complaints & recalls
Safety recalls (2)
Parking Brake 2021-12-09 · campaign 21V953000 · 20,668 vehicles
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2008-2019 TerraPro (MRU) and 2019-2022 TerraPro (TE) vehicles. A brake control valve air leak into the attached exhaust hose can create excessive back pressure, causing the parking brake to release unexpectedly.
Risk: The unexpected release of the parking brake may allow the vehicle to rollaway, increasing the risk of a crash.
Fix: Dealers will remove the exhaust tube and fitting from the valve, free of charge. Owner notification letters were mailed February 8, 2022. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0433.
Power Train:driveline:driveshaft 2016-02-19 · campaign 16V099000 · 33,981 vehicles
Defect: Mack Trucks, Inc. (Mack) is recalling certain model year 2012-2016 Granite (GU), Pinnacle (CHU, CXU), TerraPro (LEU, MRU), Titan (TD), and LR trucks manufactured from September 1, 2011, through September 8, 2015. The cap nut that retains the interaxle driveshaft yoke to the rear axle input shaft may loosen.
Risk: If he cap nut loosens and falls off, the yoke can separate from the axle input shaft and allow the drive shaft to disconnect, increasing the risk of a crash.
Fix: Mack will notify owners, and dealers will replace the cap nut. The input shaft threads will be inspected for damage. Any damaged input shaft will be replaced. These repairs will be performed free of charge. An interim notice was sent to owners on April 25, 2016. The recall began on June 7, 2016. Owners may contact Mack customer service at 1-610-709-2131. Mack's recall campaign number for this recall is SC0399.
Service bulletins (87)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2024-02-21 · CBR-2350 202402 · Service Bulletin/Repair Instructions
cbr -telematics gateway (tgw) connect ability issues
Electrical System 2024-02-16 · CBR-2347 202402 · Service Bulletin/Repair Instructions
cbr - active "set park brake" message on drivers information display (did).
Power Train 2024-02-16 · CBR-202 202402 · Service Bulletin/Repair Instructions
cbr - automated manual transmission ( amt ) flywheel pilot bearing wear on input shaft.
Electrical System 2024-01-18 · CBR-2333 202401 · Service Bulletin/Repair Instructions
cbr: tgw will not connect after sim card replacement
Engine And Engine Cooling 2023-12-01 · CBR-2320 202312 · Service Bulletin/Repair Instructions
cbr: for vehicles equipped with an 11l engine, the plastic saddle bracket holding the a/c line on the left side of the engine may move excessively and rub the area where it secures the line.
Power Train 2023-11-07 · M-465-001 202311 · Service Bulletin/Repair Instructions
tsb: mack trucks now offer an improved hd inter-axle through shaft for the crd 125, 150, 180, and 200 family carriers. the new hd shaft went into production on january 23rd, 2023 for 2.54 - 3.50 axle ratios and april 1st, 2023 for 3.56 - 3.98 ratios. the new hd through shaft is an upgrade over the c
Showing the 6 most recent of 87 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.