2013 Mercedes-Benz Ml350 problems, complaints & recalls
Most-reported problem areas: Fuel/Propulsion System (6) · Engine (6) · Vehicle Speed Control (5)
🧭 Reliability snapshot
Compared against other Mercedes-Benz Ml350 model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
33 NHTSA complaints that reported an odometer reading.
Safety recalls (5)
Fuel System, Gasoline:delivery:fuel Pump:control/Drive Module 2022-12-23 · campaign 22V955000 · 348,183 vehicles
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.
Risk: An engine stall while driving increases the risk of a crash.
Fix: Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2023010002 and 2023010003.
Communication 2019-11-01 · campaign 19V787000 · 24,226 vehicles
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Fix: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Suspension:front 2018-04-27 · campaign 18V272000 · 9,725 vehicles
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Matic, 2016 GLE400 4Matic, GLE350 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, GLE450 4Matic Coupe and GLE63S AMG 4Matic Coupe, 2015-2016 GL450 4Matic and 2013-2014 GL450 4Matic vehicles equipped with the
Risk: The leaking oil in the presence of an ignition source can increase the risk of a fire.
Fix: MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. The recall began August 30, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018070015.
Electrical System:software 2017-03-14 · campaign 17V177000 · 51 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C30
Risk: If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
Fix: MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Equipment 2012-08-09 · campaign 12E028000 · 8,879 vehicles
Defect: Mercedes-Benz is recalling certain accessory all-season floor mats sold for use in model year 2012 and 2013 Mercedes-Benz ML-Class vehicles. This all-season floor mat may not fully conform to the contour of the vehicle's floor plan as intended. Clearance between the mat and the gas pedal may be reduced, possibly allowing the pedal to become trapped.
Risk: This interference could prevent the gas pedal from retracting and the vehicle may not decelerate as expected when the driver lifts their foot from the gas pedal, which could increase the risk of a crash. Should the pedal become trapped, steady application of the brakes will allow the vehicle to be brought to a stop.
Fix: Mercedes-Benz will notify owners, and dealers will replace the floor mats free of charge. Until replacement mats become available, consumers are advised to remove their floor mats from the vehicle. The safety recall began on December 21, 2012. Only vehicles equipped with the accessory floor mats are affected. Owners may contact Mercedes-Benz for more information at 1-800-367-6372.
Service bulletins (132)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Service Brakes 2026-09-22 · LI42.10-P-078779 · Service Bulletin/Repair Instructions
complaint repeat workshop visit for vehicle vibration while braking from 60mph. note: although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. cause although the cause of the vibra
Structure:body 2026-09-14 · LI82.62-P-078631 · Service Bulletin/Repair Instructions
complaint clanking noise from the area of the speakers in the doors. cause under analysis. remedy to narrow down the cause, first of all remove the door trim. • if the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary,
Steering 2026-08-28 · LI46.35-P-067339 · Service Bulletin/Repair Instructions
complaint during part of the steering movement, it feels heavier or more difficult to steer in the same spot every time. or rattling, humming, dry sliding/gravel noise from the electric steering system when steering (see attachment). complaint does not impact the ability to safely steer or control
Structure:body 2026-08-06 · LI82.62-P-078631 · Service Bulletin/Repair Instructions
complaint clanking noise from the area of the speakers in the doors. cause under analysis. remedy to narrow down the cause, first of all remove the door trim. • if the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary,
Power Train 2026-07-14 · LI35.30-P-058566 · Service Bulletin/Repair Instructions
single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). the noise is heard once in each instance when changing direction of travel. note: sound file in attachment cause if the complaint is eliminated by experimentally loosening the outboard collar n
Suspension 2026-07-07 · LI33.20-P-078406 · Service Bulletin/Repair Instructions
complaint creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or creaking/crackling noises from the area of the wheel bearing on the front axle when cornering/ maneuvering. sound file attached for comparison. must match noise for proper diagnos
Showing the 6 most recent of 132 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-23 · Fuel/Propulsion System“vehicle: 2013 mercedes-benz ml350 bluetec (om642 3.0l v6 turbo diesel) current mileage: approx. 117,925 miles dealer / location: mercedes-benz of north scottsdale (ro #260467) summary of safety issue & defect: the vehicle is experiencing an active liquid diesel fuel leak from a replacement fuel pump assembly that was previously installed by an auth…”
2026-06-01 · Fuel/Propulsion System“nhtsa vehicle safety complaint supporting statement vehicle: 2013 mercedes-benz ml350 i am submitting this complaint regarding a continuing safety concern involving water intrusion and electronic system damage in my 2013 mercedes-benz ml350. my vehicle was subject to a mercedes-benz recall involving water intrusion and related components. despit…”
2026-04-29 · Fuel/Propulsion System“re: my 2013 ml350- intermittent start/ vehicle cutting off while in heavy traffic. fuel pump and fuel modulator failed due to water collecting in the spare tire wheel-weld causing water intrusion into the fuel system. i paid out of pocket for this service twice, and then found out from mb tacoma there was a recall with the exact same issue. i too…”
2026-01-15 · Fuel System, Gasoline:delivery:fuel Pump · 96,000 mi“the contact owns a 2013 mercedes-benz ml350. the contact stated that while driving approximately 40 - 45 mph, the vehicle stalled in the middle lane. the driver was able to push the vehicle safely to the roadside. there were no warning lights illuminated. the vehicle was towed to the local dealer, where it was diagnosed, and determined that the fue…”
2025-11-17 · Fuel/Propulsion System“good morning ! i am an owner of a 2013 ml 350 . i live in san diego ,ca ,92103 . i was driving my car on [xxx] and it was raining a lot . after around 30 miles i got to my destination parking area and my car died 20 feet away from the parking zone .i tried to reignite it but it wouldn’t start . i checked it with a obd2 scanner and it was indicat…”
2025-09-10 · Engine · 🔥 fire“the engine locked up after blowing the top part of the engine off, fire shot out of the engine and quickly went out like a flam thrower. i was driving on the expressway when the accelerator would not work without any warning i didn’t have any issues with this truck. the car cut off immediately thank god i was able to coast to the side of the expres…”
2025-09-05 · Service Brakes“brake booster failure, this vehicle is exhibiting the exact same symptoms as described in recall campaign: campaign no. 2024050001, may 2024 to: all mercedes-benz centers subject: model gl-class, ml-class, and r-class (x164, w164 and 251 platform) model year 2006 – 2012 inspect brake booster – without pedal rework mercedes-benz ag, the manufactur…”
2025-08-01 · Fuel/Propulsion System“fuel system failed carbon and shut off without any notification while driving two times put me at risk of getting hit both times as the vehicle was not in a safe spot. this has been confirmed at the dealership where my vehicle is at this point. it has been inspected by the dealership in georgetown, texas. again, no warning lights just cut off two t…”
2024-12-25 · Unknown Or Other“ on [xxx], while driving on the highway about 30 miles from columbus, ohio my 2013 mercedez benz ml350 suddenly stalled and lost power. there was no prior warning. luckily, we were in the outer lane with no car close behind us so my husband slowly guided the car to the side road. the car has since been towed and is currently at the service departme…”
2024-12-02 · Structure · 74,000 mi“the contact owns a 2013 mercedes-benz ml350. the contact stated that there was water on the floor below the front driver’s side. no warning lights were illuminated. the vehicle was towed to a local dealer because the battery was drained. the contact stated that while the vehicle was placed onto the tow truck, the contact and the hauler noticed that…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.