2013 Starcraft Bus Starquest problems, complaints & recalls
Safety recalls (1)
Equipment Adaptive/Mobility 2015-11-18 · campaign 15V766000 · 1,001 vehicles
Defect: Foreest River, Inc. (Forest River) is recalling certain model year 2006-2014 Starcraft Xpress, Starquest, Starlite, Allstar, Allstar XL, MVP, Ultrastar, and XLT transit buses manufactured January 1, 2006, to September 26, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Fix: Forest River will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 16, 2015. Owners may contact Forest River customer service at 1-800-348-7440 or Ricon Customer Service at 1-800-322-2884. Forest River's number for this recall is 51-11102015-0108.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:other:owners/Service/Other Manual 2020-09-10 · 051231 · Service Bulletin/Repair Instructions
per ford, campaign 20l02: your vehiclesã¢ââ owners manual may contain information regarding a feature that is not present on your vehicle. included with this notice is an ownerã¢ââs manual addendum that needs to be put in the vehicles ownerã¢ââs manual.
Power Train 2020-05-01 · 511153 · Service Bulletin/Repair Instructions
as per ford motor companyãâ¢ãâãâs customer satisfaction program 19b40; the single engaging coast one way clutch (owc) inside the transmission may experience a weld concern.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.