2013 Vactor Hxx problems, complaints & recalls
Safety recalls (3)
Equipment 2018-02-22 · campaign 18V133000 · 1,130 vehicles
Defect: Vactor Manufacturing (Vactor) is recalling certain 2011-2017 HXX and 2100 Plus vacuum excavator trucks. The hydraulic dump body cylinder can corrode at the threaded joint over time, causing the cylinder to fail when in a dump cycle.
Risk: If the hydraulic dump body cylinder fails during a dump cycle, the dump body may unexpectedly move, increasing the risk of injury.
Fix: Vactor will notify owners, and dealers will inspect the hydraulic cylinder, repairing or replacing the cylinder as necessary, free of charge. The recall began on June 7, 2018. Owners may contact Vactor customer service at 1-877-342-5374.
Equipment:appliance:electric Water Heater 2014-03-28 · campaign 14V159000 · 106 vehicles
Defect: Vactor Manufacturing Inc. (Vactor) is recalling certain model year 2012-2013 HXX-Fan, 2010-2014 HXX-Prodigy, and 2012-2014 HXX-PD and Guzzler Guzzcavator vacuum excavation trucks. In the affected vehicles, the water heater and/or cabinet that is mounted to the subframe chassis may come loose due to incorrect fasteners being used to mount the water heater.
Risk: If the water heater comes loose and falls off the chassis while the vehicle is being driven, the heater may become a road hazard, increasing the risk of a crash.
Fix: Vactor will notify owners, and dealers will correct the mounting hardware, free of charge. The recall began on May 20, 2014. Owners may contact Vactor at 1-847-622-7069. Vactor's number for this recall is SB-268.
Equipment 2013-04-03 · campaign 13V119000 · 22 vehicles
Defect: Vactor Manufacturing (Vactor) is recalling certain model year 2012-2013 HXX and Guzzler vacuum trucks equipped with an Alkota water heater. These trucks were not equipped with an oil primary control. If the burner for the water heater fails to ignite normally, fuel can accumulate in the water heater combustion chamber.
Risk: If fuel accumulates, when the burner is lit, there may be a larger than normal flame which could lead to a vehicle fire.
Fix: Vactor will notify owners, and dealers will replace the burner assembly, free of charge. The recall began during April 2013. Customers may contact Vactor at 1-815-672-3171. Vactor's recall number is SB-263.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.