2013 Van Hool C2045 problems, complaints & recalls
Safety recalls (5)
Visibility:glass, Side/Rear 2026-03-26 · campaign 26V191000 · 6,994 vehicles
Defect: ABC BUS Inc is recalling certain 1999-2013 Van Hool C2045, 2004-2013 Van Hool T2145, 2013-2022 Van Hool TX45, 2013-2023 Van Hool CX45, and 2016-2022 Van Hool CX35 vehicles. The front entrance door may have the incorrect glaze on the lower curb view window. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 205, "Glazing Materials."
Risk: The incorrect glaze may reduce the driver's visibility, increasing the risk of a crash.
Fix: Dealers will inspect and install a nontransparent vinyl cover over the window as necessary, free of charge. Owner notification letters were mailed April 20, 2026. Owners may contact ABC Bus customer service at 1-877-427-7278. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 30, 2026.
Equipment Adaptive/Mobility:wheelchair Lift/Ramp 2021-10-14 · campaign 21V799000 · 422 vehicles
Defect: Van Hool N.V. (Van Hool) is recalling certain 2000-2014 C2045, 2016 CX45, and 1998-2013 T2145 vehicles equipped with Ricon Baylift Wheelchair Lifts. When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. As such, these lifts fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."
Risk: In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.
Fix: Ricon will reinforce the outer barrier with additional supports, free of charge. Owner notification letters were mailed on November 30, 2021. Owners may contact Van Hool's customer service at 1-877-427-7278 or 1-407-656-7977. Van Hool's number for this recall is P1528-SB2067.
Steering:gear Box (Other Than Rack And Pinion) 2017-01-31 · campaign 17V064000 · 1,396 vehicles
Defect: Van Hool N.V. (Van Hool) is recalling certain 2010-2014 C2045 and T2145 motorcoaches, 2014-2015 TX40 motorcoaches, 2014-2017 TX45 motorcoaches, 2011-2015 TD925 motorcoaches, 2014-2016 CX45 motorcoaches and 2010-2013 T2140 motorcoaches. When the vehicle is started in low temperatures, the steering wheel may be difficult to turn.
Risk: Reduced steering ability can increase the risk of a crash.
Fix: Van Hool will notify owners, and dealers will replace the steering box, free of charge. The recall began on February 21, 2017. Owners may contact ABC Bus, Inc. at 1-877-427-7278. Van Hool's number for this recall is P826.
Steering 2016-11-29 · campaign 16V857000 · 1,612 vehicles
Defect: Van Hool N.V. (Van Hool) is recalling certain model year 2010-2014 C2045 and T2145; 2010 C3045; 2016 CX35; 2014-2016 CX45 and TX45; 2009-2016 TD925; 2015-2016 TDX25 and TX40 and 2010-2013 T2140 motorcoaches. In the affected vehicles, the front steering knuckle carriers may crack.
Risk: Cracking of a steering knuckle carrier may result in its total failure, allowing a wheel to separate from the vehicle, increasing the risk of a crash.
Fix: Van Hool will notify owners, and dealers will replace the steering knuckle carriers that were produced from August 2009 through March 2011. Carriers that were produced from April 2011 to December 2014 will be inspected by ultrasonic measurement and replaced as necessary. These repairs will be performed free of charge. The recall began on January 19, 2017. Owners may contact ABC Bus, Inc. at 1-877-427-7278. Van Hool's number for this recall is P855. Note: This recall expands recalls 14V-569
Electrical System 2014-05-23 · campaign 14V276000 · 18 vehicles
Defect: Van Hool N.V. (Van Hool) is recalling certain model year 2004, 2006, and 2013 C2045 Coaches, equipped with Sure Power Battery Equalizers containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.
Risk: Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
Fix: Van Hool's designated agent, ABC Bus, Inc., will notify Van Hool owners, and Sure Power will replace the converters, free of charge. The recall began on August 26, 2014. Van Hool's number for this recall is P725
Service bulletins (28)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Suspension 2025-07-08 · SB2501 · Service Bulletin/Repair Instructions
the control arms of the front and trailing axles are equipped with a flexible ball-joint at the chassis side. van hool has several suppliers for the repair kit of this flexible ball-joint. all of the repair kits contain a flexible ball-joint, a spacer and a snap ring. due to not equal thickness of
Suspension 2025-06-25 · SB2497 · Service Bulletin/Repair Instructions
mobile column lifts raise the vehicle under the wheels. this service bulletin is a reminder about the usage of mobile column lifts when lifting a complete vehicle.
Suspension 2025-05-12 · SB2494 · Service Bulletin/Repair Instructions
introduction the purpose of this service bulletin is to inform you about the removal and installation of raufoss line fittings
Visibility/Wiper 2025-05-12 · SB2262B · Service Bulletin/Repair Instructions
to check emergency side window operation to ensure trouble-free operation, the emergency side windows must be checked on a regular basis. this will allow you to confirm the proper operation of the emergency exit handle and unlatching mechanism, as well as the proper installation and function of th
Suspension 2025-01-23 · SB2468 · Service Bulletin/Repair Instructions
van hool recently changed-over in production to a “longer” articulation shaft (vh11717611) to fasten the wheel-suspension arms to the steering knuckle carrier/hub carrier. field experience has shown that this change-over has a positive impact on the lifespan of the rubber bushings. the “longer” a
Unknown Or Other 2025-01-17 · SB2372B · Service Bulletin/Repair Instructions
this service bulletin provides you with information about the location of emergency side window decals so that the vehicle meets the national highway traffic safety administration’s (nhtsa) federal motor vehicle safety standards (fmvss) in the u.s and the canadian motor vehicle safety standards (cm
Showing the 6 most recent of 28 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.