2013 Western Star 4900 problems, complaints & recalls
Safety recalls (8)
Tires 2021-11-17 · campaign 21V896000 · 307 vehicles
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2012-2021 Freightliner SD 108, Freightliner SD 114, 2016-2020 Freightliner Coronado, 2013 Western Star 6900, 2013-2022 Western Star 4700, Western Star 4900, and 2022 49X vehicles. The tires and rims are not approved and rated for these vehicles from the Tire and Rim Association or tire manufacturer. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Othe
Risk: Unapproved tires that are not rated for the vehicle can cause tire performance issues, increasing the risk of a crash.
Fix: Dealer will inspect and replace, as necessary, tires and rims, free of charge. Interim owner notification letters were mailed January 14, 2022. Owner notification letters were mailed on April 22, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall FL-908.
Steering:linkages:tie Rod Assembly 2018-07-31 · campaign 18V503000 · 1,256 vehicles
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2012-2015 Freightliner Cascadia, Coronado, Business Class M2, 114SD, and Western Star 4900 trucks. In certain front axle, brake lining, and brake spider combinations, braking may cause high vibrations, resulting in early failure of the tie-rod tube.
Risk: A tie-rod failure would cause a disconnect between the front wheels, resulting in a loss of steering ability, thereby increasing the risk of a crash.
Fix: DTNA will notify owners, and dealers will replace the brake linings, brake spider, and tie-rod, free of charge. The recall began March 22, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL782.
Service Brakes, Air 2018-05-29 · campaign 18V351000 · 640 vehicles
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2012-2019 Western Star 4900 trucks built with Lowmax hoods and disc brakes. There may be insufficient clearance between the front brake hose and the hood resulting in the brake hose being chafed.
Risk: Front brake hose chafing may causing air loss, possibly reducing braking effectiveness and increasing the risk of a crash.
Fix: DTNA will notify owners, and dealers will replace the front axle brake hose, free of charge. DTNA issued owners an interim notification on July 27, 2018. The recall began November 27, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-773.
Equipment 2017-12-15 · campaign 17V810000 · 24,860 vehicles
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Freightliner Cascadia, Century Class, Columbia and Coronado trucks and Western Star 4700, 4900, 5700, 5900 and 6900 trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach fr
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: DTNA will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on April 11, 2018. Owners may contact DTNA customer service at 1-800-547-0712, or contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. DTNA's number for this recall is FL-759.
Exterior Lighting:brake Lights:switch 2017-11-27 · campaign 17V761000 · 438,255 vehicles
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.
Risk: If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.
Fix: DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-756.
Seat Belts:front:anchorage 2013-09-05 · campaign 13V401000 · 650 vehicles
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2009-2014 Western Star 4900 vehicles manufactured May 27, 2008, through March 22, 2013. A potential misalignment of a clearance hole in the B-pillar reinforcement may affect the performance of the seatbelt D-ring anchorage point.
Risk: In the event of a crash, the seatbelt may not properly restrain the occupant, increasing the risk of injury.
Fix: DTNA will notify owners, and dealers will reinforce the D-ring anchor points, free of charge. The recall began during january November 2014. Owners may contact DTNA at 1-800-547-0712. DTNA's recall number is FL-645.
Suspension:front 2012-06-12 · campaign 12V266000 · 217 vehicles
Defect: DAIMLER TRUCKS NORTH AMERICA (DTNA) IS RECALLING CERTAIN MODEL YEAR 2013 FREIGHTLINER, WESTERN STAR, FREIGHTLINER CUSTOM CHASSIS TRUCKS, AND THOMAS BUILT BUSES MANUFACTURED FROM APRIL 18, 2012, THROUGH MAY 11, 2012, AND EQUIPPED WITH DETROIT AXLE-BRAND FRONT AXLE KNUCKLES. THE FRONT KNUCKLES ON THESE VEHICLES MAY HAVE A MACHINING ERROR IN THE WHEEL BEARING AREA WHICH MAY LEAD TO PREMATURE SPINDLE FAILURE.
Risk: IF THE SPINDLE FAILS, THE WHEEL MAY SEPARATE FROM THE KNUCKLE, RESULTING IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
Fix: DTNA WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE AFFECTED COMPONENTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 10, 2012. OWNERS MAY CONTACT DAIMLER TRUCKS NORTH AMERICA TOLL FREE AT 1-800-547-0712.
Engine And Engine Cooling:engine:diesel 2012-02-28 · campaign 12V074000 · 103,437 vehicles
Defect: DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2006-2013 FREIGHTLINER, STERLING, AND WESTERN STAR VEHICLES, EQUIPPED WITH DETROIT DIESEL EPA07 AND EPA10, DD13 AND DD15/16 ENGINES, MANUFACTURED FROM JANUARY 20, 2006, THROUGH FEBRUARY 20, 2012. THE PUMP TO RAIL HIGH PRESSURE FUEL LINE SUPPORT SYSTEM USED ON THESE ENGINES IS SENSITIVE TO ASSEMBLY TORQUE AND MAY BE DAMAGED DURING SERVICE WORK. AS A RESULT OF OTHER REPAIRS, THE LINE SUPPORTS MAY LOOSEN, POTENTIALLY LEADING TO FUEL LINE CRACK
Risk: A FUEL LEAK COULD CREATE A ROAD HAZARD, INCREASING THE RISK OF A CRASH. ALSO A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Fix: DTNA WILL NOTIFY OWNERS, AND WHERE NECESSARY, THE HIGH PRESSURE FUEL LINE SUPPORT SYSTEM WILL BE REPLACED BY DTNA AUTHORIZED SERVICE FACILITIES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 27, 2012. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.
Service bulletins (660)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Suspension 2024-05-24 · SS734-WST · Other
service solution for thread spring pin suspension alignment & installation
Visibility 2022-06-27 · SBW83-030 · Service Bulletin/Repair Instructions
updated western star service bulletin for hvac actuator replacement
Visibility 2022-05-10 · SBW83-030 · Service Bulletin/Repair Instructions
western star service bulletin for hvac actuator replacement. the wiring harness of the actuator of the fresh air recirculation door on western star vehicles equipped with red dot hvac systems should be inspected for signs of water intrusion and corrosion.
Power Train 2022-04-13 · ICI22-017 · Service Bulletin/Repair Instructions
important campaign information letter for ddc d21m1 termination date extended. this letter is to inform you that a revised bulletin for detroit diesel field service campaign d21m1, dt12 transmission drive shaft cover plug reseal has been extended for an additional three months. please use the extend
Visibility 2021-12-09 · CALWS83-001REV · Service Bulletin/Repair Instructions
hvac actuator wiring harness. revision history: service kit part number changed from rdh rd5 17147 0 to wws rd-3-9069-0 on 12/9/21. the wiring harness of the actuator of the fresh air recirculation door, shown in fig. 1, on western star vehicles equipped with red dot hvac systems should be inspected
Visibility 2021-10-18 · ICI21-030 · Service Bulletin/Repair Instructions
sf626 western star window replacement inspection notification. this letter is to inform you that field service campaign sf626 western star window replacement inspection notification campaign was released.
Showing the 6 most recent of 660 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.