2013 Zero Ds problems, complaints & recalls
Most-reported problem areas: Suspension (1)
Safety recalls (1)
Electrical System:software 2013-12-18 · campaign 13V635000 · 667 vehicles
Defect: Zero Motorcycles Inc. (Zero) is recalling certain model year 2012-2013 XU, S, DS, and model year 2013 FX motorcycles. The affected motorcycles have controller firmware that, as a result of certain system faults, may shut off power to the motor.
Risk: A sudden loss of power to the motor may increase the risk of a crash.
Fix: Zero will notify owners, and dealers will update the controller firmware, free of charge. The recall is expected to begin in mid-January 2014. Owners may contact Zero at 1-888-786-9376.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2022-08-30 · ZMDN 83022 · Service Bulletin/Repair Instructions
cypher ii firmware update notice
What owners report
2018-06-09 · Suspension · 4,000 mi“bought used 2013 zero ds. bike would emit noise while coming to a stop that sounded like rubbing metal but could not determine source. now i'm pretty sure it was the forks. was adjusting suspension and discovered fork oil leaking out of left fork at the bottom after short ride. fortunately, able to clean up oil before it got on front rotor. leaked …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.