2014 Champion Bus Defender problems, complaints & recalls
Safety recalls (2)
Seat Belts 2014-05-28 · campaign 14V302000 · 25 vehicles
Defect: Champion Bus, Inc. (Champion) is recalling certain model year 2014 Defender shuttle buses built on Freightliner M2 chassis equipped with IMMI-brand L9 seat belt buckles. When the button is pressed to release the seat belt, the latch plate can become partially engaged with the buckle, making the seat belt difficult to unlatch. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 209, "Seat Belt Assemblies."
Risk: If the latch plate remains partially engaged after the button is pressed, egress from the vehicle could be hindered which would increase the risk of injury in the event of an emergency.
Fix: Daimler Trucks North America (DTNA), manufacturer of the Freightliner chassis, has notified owners, and DTNA dealers will inspect and replace the seat belt buckle, as necessary, free of charge. The recall began on May 27, 2014. Owners may contact Champion Bus at 1-810-724-6474 or DTNA at 1-800-385-4357.
Power Train:automatic Transmission:control Module (Tcm/Pcm/Tecm) 2014-05-28 · campaign 14V303000 · 2 vehicles
Defect: Champion Bus, Inc. (Champion) is recalling certain model year 2014 Defender shuttle buses built on Freightliner M2 chassis, equipped with Eaton-brand hybrid automated transmissions. The software controlling the affected transmissions may improperly raise the vehicle's engine speed during downshifts without the driver's input.
Risk: The increase in engine speed may result in unintended acceleration, increasing the risk of a crash.
Fix: Daimler Trucks North America (DTNA), manufacturer of the Freightliner chassis, has notified owners, and Eaton authorized service facilities has updated the Hybrid Control Module Software version, free of charge. The recall began in May 2014. Owners may contact Champion Bus at 1-810-724-6474. Customers may also contact Eaton at 1-800-386-1911.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Seats 2018-12-28 · 2018-002 · Service Bulletin/Repair Instructions
the mounting bolt to install the freedman driver?s seat to the ford oem seat track may not have been sufficiently tightened during installation.
Equipment 2014-12-11 · FSB_2014-108 · Service Bulletin/Repair Instructions
heater valves must be opened while rear heaters are running. failure to do so will result in failure of the heat pump, voiding the warranty on the components. this procedure is not necessary if you vehicle is equipped with electric or vacuum driven shut off valves.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.