2014 Chevrolet Caprice Police Pursuit problems, complaints & recalls
Most-reported problem areas: Steering (4) · Air Bags (1)
Safety recalls (7)
Seat Belts:front 2020-10-15 · campaign 20V638000 · 1,788 vehicles
Defect: General Motors LLC (GM) is recalling certain 2014-2016 Chevrolet SS and Caprice Police Pursuit Vehicles (PPV) that were previously repaired under NHTSA recall number 16V-518. The repair may not have been performed properly. The driver's seat belt tensioner cable may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
Risk: If the tensioner cable separates, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.
Fix: GM will notify owners, and dealers will inspect the vehicles to determine whether the new seat trim was installed and replace the trim as necessary. Dealers will also inspect and replace the pretensioner cable assembly, as necessary. Repairs will be performed free of charge. The recall began November 17, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202312100
Steering:electric Power Assist System 2020-08-27 · campaign 20V515000 · 95 vehicles
Defect: General Motors LLC (GM) is recalling certain 2014-2016 Chevrolet Caprice Police Pursuit vehicles (PPV), that did not get a replacement steering gear under recalls 17V-265 or 16V-160. The connector between the electric power steering module and the torque sensor may fail, possibly resulting in a loss of electric power steering assist.
Risk: A greater steering effort would be needed to control the vehicle if power steering assist is lost, especially at lower speeds, increasing the risk of a crash.
Fix: GM will notify owners, and dealers will inspect the steering gear assembly, replacing any that are not of the approved part numbers, free of charge. The recall began September 23, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202306620.
Seat Belts:pretensioner 2017-07-10 · campaign 17V437000 · 40,683 vehicles
Defect: General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may
Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Fix: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Steering:electric Power Assist System 2017-04-20 · campaign 17V265000 · 823 vehicles
Defect: General Motors LLC (GM) is recalling certain 2014-2016 Chevrolet Caprice Police Pursuit vehicles (PPV), previously remedied under recall 16V-160. The connector between the electric power steering module and the torque sensor may fail, possibly resulting in a loss of electric power steering assist.
Risk: A greater steering effort would be needed to control the vehicle if power steering assist is lost, especially at lower speeds, increasing the risk of a crash.
Fix: GM will notify owners, and dealers will inspect the steering gear assembly, replacing it as necessary, free of charge. The recall began May 15, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020.
Seat Belts:pretensioner 2016-09-08 · campaign 16V651000 · 3,640,162 vehicles
Defect: General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing
Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Fix: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Seat Belts:front 2016-07-08 · campaign 16V518000 · 15,486 vehicles
Defect: General Motors LLC (GM) is recalling certain model year 2014-2016 Chevrolet Caprice Police Pursuit vehicles manufactured May 14, 2013 through June 14, 2016, and Chevrolet SS vehicles manufactured May 15, 2013 through April 27, 2016. The driver's seat belt tensioner cable may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
Risk: If the tensioner cable separates, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.
Fix: GM will notify owners, and dealers will inspect the tensioner cable assembly, replacing any cable that is damaged. For vehicles that do not require a tensioner assembly replacement, a cable guide will be installed. All vehicles will receive new seat trim with a redesigned opening for the cable routing. These repairs will be performed free of charge. The recall began on November 3, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 31340.
Steering:electric Power Assist System 2016-03-18 · campaign 16V160000 · 6,280 vehicles
Defect: General Motors LLC (GM) is recalling certain model year 2014-2016 Caprice Police Pursuit Vehicles manufactured May 15, 2013, to March 3, 2016. Corrosion of the connector between the electric power steering module and the torque sensor connector may cause a loss of electric power steering assist.
Risk: A greater steering effort would be needed to control the vehicle if power steering is lost, increasing the risk of a crash.
Fix: GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began on May 11, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 22010.
Service bulletins (456)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-09-26 · PIT5698F · Service Bulletin/Repair Instructions
this pi provides diagnostics tips on how the lin bus works and how to diagnosis it.
Unknown Or Other 2026-09-04 · PIP4902W · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Unknown Or Other 2026-05-04 · PIT6247B · Service Bulletin/Repair Instructions
this preliminary information communicates direction to find information at www.gmupfitter.com for police and special service vehicles.
Unknown Or Other 2026-04-01 · PIT3271Q · Service Bulletin/Repair Instructions
this preliminary information communicates information about how to determine if a wheel and tires size change is available.
Unknown Or Other 2026-03-09 · PIP6104 · Service Bulletin/Repair Instructions
this preliminary information communicates the steps on how to save a gds2 session log and upload to a technical assistance case in cx connect.
Unknown Or Other 2026-03-09 · PIP4902V · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Showing the 6 most recent of 456 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-12-22 · Steering · 139,576 mi“the contact owns a 2014 chevrolet caprice police pursuit. the contact stated that while driving at an undisclosed speed, the power steering became inoperable and failed to function properly, with the brake assist, power steering, stability control, and tire pressure monitoring system warning lights illuminated. the vehicle was towed to the residenc…”
2020-04-02 · Air Bags · 150,000 mi“the airbag fault code keeps popping up on the dash board. when the code is read, it says that the passenger side airbag senor has a fault. same make and model of my car has the same fault and the recall explains my exact problem of my car. when i called the dealership. they told me i had to pay just to figure out what the problem of my car was. the…”
2018-10-17 · Steering · 41,511 mi“while driving vehicle power steering stops working, transmission looses communication , have to pull off road shut off vehicle to reset…”
2018-10-17 · Steering · 85,252 mi“while driving vehicle looses power steering, has rpm's but no transmission, have to pull off road shut vehicle off to reset. condition happens more often as time goes on…”
2016-03-22 · Steering · 39,800 mi“vehicle just outside of factory warranty at 40k miles intermittently loses power steering and gets a service steering system message. per the vin there is a recall on this vehicle so i took it to peterson gm @ 12300 fairview ave. boise. john ash in service called and said it needs a new steering gear and that it will cost about $2500.00. i argued…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.