2014 Collins Dh500 problems, complaints & recalls
Safety recalls (2)
Structure:body 2014-09-03 · campaign 14V523000 · 281 vehicles
Defect: Collins Bus Corporation (Collins) is recalling certain model year 2014 Collins and Mid Bus school buses, models SL400, SL408, DH400, DH416, DE416WR, DH500, DH516 and DE516WR, manufactured from July 21, 2014, to August 19, 2014. The affected vehicles may have been assembled with an inadequate amount of adhesive on some interior side panel joints. In the case of a collision to the side of the vehicle, the edge interior panel may become exposed. As such, these vehicles fail to comply with the re
Risk: If the edge interior panel becomes exposed, there is an increased risk of injury to the passengers.
Fix: Collins will notify owners, and dealers will install additional structural fasteners on the applicable body panel joints, free of charge. The recall began on October 8, 2014 . Owners may contact Collins customer service at 1-800-533-1850.
Fuel System, Other 2014-07-23 · campaign 14V452000 · 374 vehicles
Defect: Collins Bus Corporation (Collins) is recalling certain model year 2012-2014 DH500, DH516, DH516WR, DE500, and DE516WR school buses manufactured May 18, 2012, to May 30, 2014. In the affected vehicles, the propane fuel line may rub on the third body mount bolt on the left rear of the frame rail possibly resulting in damage to the propane fuel line.
Risk: Damage to the fuel line may cause a propane leak which may result in a vehicle stall, increasing the risk of a crash. Additionally, a propane leak in the presence of an ignition source may result in a fire.
Fix: Collins will notify owners, and dealers will inspect and relocate the propane fuel line, free of charge. The recall began Spetember 23, 2014. Owners may contact Collins customer service at 1-800-533-1850.
Service bulletins (3)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure 2014-08-14 · CBC-2014-005 · Service Bulletin/Repair Instructions
wheel well gap: both interior wheel wells may have a gap making a possible pinch point for a child's hand/finger.
Wheels:lugs/Nuts/Bolts/Studs 2014-04-17 · CBC-2014-004 · Service Bulletin/Repair Instructions
tow hooks: bolts to secure tow hooks may be too short allowing nylok nut to vibrate loose
Exterior Lighting 2014-04-17 · CBC-2014-003 · Service Bulletin/Repair Instructions
lighted sign led strips : lighted led strip may experience corrosion at the wire connection which may cause failure.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.