2014 Collins Mid Bus Grand Guide problems, complaints & recalls
Safety recalls (1)
Equipment Adaptive/Mobility 2014-09-26 · campaign 14V600000 · 2,332 vehicles
Defect: Collins Bus Corporation (Collins) is recalling certain model year 2006-2014 Collins and Mid Bus Super Bantam, Grand Bantam, Super Guide, Grand Guide, DE416WR, DH416WR, and DE516WR school buses manufactured January 1, 2006, to June 16, 2014, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
Risk: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Fix: Collins will notify owners, and dealers will install a supplemental platform support bumper kit. Any platform that has already started cracking will be replaced, free of charge. The began on December 15, 2014. Owners may contact Collins customer service at 1-800-533-1850 or Ricon customer service at 1-800-322-2884.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Fuel System, Other:delivery:hoses, Lines/Piping, And Fittings 2014-10-24 · SB-24-14 · Service Bulletin/Repair Instructions
collins bus: the fuel fill hose has a seat mounting plate, with sharp cut edge, rubbing against it, causing it (fuel hose) to become weakening over time. *pe
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.