2014 E-One Pumper problems, complaints & recalls
Safety recalls (2)
Equipment 2016-10-13 · campaign 16V737000 · 17 vehicles
Defect: E-One Incorporated (E-One) is recalling certain model year 2012-2016 E-One Pumpers manufactured January 1, 2012, to June 23, 2016 and built on a Ford F-550 chassis modified to be equipped with driveline-driven ("split-shaft") pumps. The bearings and drive shafts of the pumps may loosen due to high vibration levels, such as those created when the vehicle is driven above 65 MPH.
Risk: If the bearings or drive shafts loosen, parts may fall from the vehicle becoming road hazards, the pump may not function to assist in fire fighting or there may be a loss of vehicle control, increasing the risk of a crash.
Fix: E-One will notify owners, and Ford dealers will recalibrate the vehicle to be speed limited to 65 MPH, free of charge. The recall began on November 29, 2016. Owners may contact E-One customer service at 1-352-861-3612.
Equipment:electrical 2015-08-18 · campaign 15V529000 · 164 vehicles
Defect: E-One Incorporated (E-One) is recalling certain model year 2013-2016 E-One Pumpers, Tankers, and Rescue vehicles manufactured using International truck chassis from May 5, 2012, to May 16, 2015. The vehicles are equipped with a manual master body power disconnect switch that activates various side and rear lights as well as the sirens. However, the switch was not linked to the vehicle start circuit, such that an operator may operate the vehicle without the requisite lighting.
Risk: An emergency vehicle operated without side and rear lighting, its sirens, or warning lights, increases the risk of a crash and injury to its and other vehicle occupants.
Fix: E-One will notify owners, and dealers will install a relay that will interlock with the engine start circuit so the vehicle cannot be operated until the switch has been engaged, free of charge. The recall began on September 18, 2015. Owners may contact E-One customer service at 1-904-237-1122.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2020-03-03 · MIC-EONE030320 · Service Bulletin/Repair Instructions
e-one, inc. tsb report for the month of february 2020.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.