2014 Eldorado Arrivo problems, complaints & recalls
Safety recalls (2)
Equipment Adaptive/Mobility:wheelchair Lift/Ramp 2024-02-07 · campaign 24V074000 · 108 vehicles
Defect: Eldorado National-California, Inc. (ENC) is recalling certain 2012-2023 XHF and Arrivo vehicles equipped with a Ricon wheelchair lift. The red beacon lighting on the threshold warning system (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
Risk: Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.
Fix: ENC will work with Ricon to replace the TWS kits, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact ENC customer service at 1-951-684-6868.
Seats 2016-01-14 · campaign 16V012000 · 897 vehicles
Defect: Eldorado National-California , Inc. (Eldorado) is recalling certain model year 2010-2015 Axess and EZRM, 2011-2015 XHF, and 2014-2016 Arrivo vehicles equipped with certain Recaro Ergo-M Commercial Bus Driver Seats. The affected seats have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.
Risk: If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash increasing their risk of injury.
Fix: Eldorado will notify owners, and dealers will inspect the seats to determine if welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The recall began on February 8, 2016. Owners may contact Eldorado customer service at 1-909-591-9557.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Visibility:defroster/Defogger/Hvac System 2023-06-02 · 511640B · Service Bulletin/Repair Instructions
according to general motors recall 23v247: "these vehicles are equipped with an unused circuit that a final-stage manufacturer may elect to use to install an optional rear hvac system. if the final-stage manufacturer leaves the circuit's connectors or cut wires unsealed, exposure to moisture or cont
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.