2014 Eldorado Axess problems, complaints & recalls

Defect: Eldorado National-California , Inc. (Eldorado) is recalling certain model year 2010-2015 Axess and EZRM, 2011-2015 XHF, and 2014-2016 Arrivo vehicles equipped with certain Recaro Ergo-M Commercial Bus Driver Seats. The affected seats have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.

Risk: If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash increasing their risk of injury.

Fix: Eldorado will notify owners, and dealers will inspect the seats to determine if welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The recall began on February 8, 2016. Owners may contact Eldorado customer service at 1-909-591-9557.

Defect: Eldorado National-California, Inc. (Eldorado) is recalling certain model year 2007-2015 Axess, E-Z Rider II, and XHF vehicles manufactured July 1, 2007, to May 2, 2015, and equipped with certain Cummins Westport ISL G engines. Excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventilation breather, possibly allowing engine oil to come into contact with hot surfaces.

Risk: If engine oil comes into contact with a hot surface, there is an increased risk of a fire.

Fix: Cummins has notified owners on behalf of Eldorado, and Cummins service centers will administer the repairs which include securing the ends of the 90-degree elbow and reprogramming the electronic control module (ECM) with software that can adjust the engine output under misfire conditions to limit crankcase pressures. These repairs will be performed free of charge. The recall began on June 16, 2015. Owners may contact Eldorado customer service at 1-909-591-9557 or Cummins customer service at 1-

Defect: ElDorado National-California, Inc. (ElDorado) is recalling certain model year 2014 ElDorado National E-Z Rider II and ElDorado National California Axess buses manufactured January 2, 2014, to December 31, 2014. The affected buses have front axles whose tie rod nuts may be improperly torqued.

Risk: If the tie rod nuts are not properly torqued, the tie rod may not be adequately secured, resulting in a loss of vehicle control and increasing the risk of a crash.

Fix: ElDorado will notify owners, and dealers will inspect the tie rod nut torque and replace the parts, as necessary, free of charge. The recall began on April 2, 2015. Owners may contact Eldorado customer service at 1-909-591-9557.