2014 Excel Rv problems, complaints & recalls
Safety recalls (1)
Equipment 2013-08-28 · campaign 13V388000 · 28 vehicles
Defect: Peterson Industries Inc. (Peterson) is recalling certain model year 2013-2014 Excel travel trailers manufactured February 2013 through June 2013. Due to a design change in the dometic-brand power awning motor assembly, the motor assembly screws may unknowingly shear.
Risk: If the motor assembly screws shear, it is possible that the awning can unfurl unexpectedly, either while the vehicle is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
Fix: Peterson Industries Inc. will notify owners, and Dometic staff will replace the affected motors with one of a different design. The recall began on August 21, 2013. Owners may contact Peterson at 1-800-368-3759 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.