2014 Honda Grom125 problems, complaints & recalls
Most-reported problem areas: Power Train (1) · Fuel/Propulsion System (1)
Safety recalls (2)
Fuel System, Gasoline:delivery:fuel Pump 2016-09-14 · campaign 16V661000 · 17,643 vehicles
Defect: Honda (American Honda Motor Co.) is recalling certain model year 2014-2015 Grom 125 motorcycles manufactured June 12, 2013, to September 8, 2015, and 2014-2015 NSS300 & NSS300A motorcycles manufactured June 18, 2013 to March 19, 2015. The resin bracket inside the fuel pump of the affected motorcycles may swell and cause the pump impeller to seize.
Risk: If the fuel pump seizes, the motorcycle will stall, increasing the risk of a crash.
Fix: Honda will notify owners, and dealers will replace the fuel pump assembly with one that uses a metal bracket internally, free of charge. The recall began October 2016. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KC3 and KC4. Note: This recall supersedes recall 14V-672. Some, but not all, motorcycles that were remedied under that campaign are affected by this recall as well and need to have the fuel pump replaced again.
Fuel System, Gasoline:delivery:fuel Pump 2014-10-27 · campaign 14V672000 · 10,076 vehicles
Defect: American Honda Motor Co. (Honda) is recalling certain model year 2014 GROM125 motorcycles manufactured June 12, 2013, to September 24, 2014, and 2014 Forza-NSS300, and NSS300A motorcycles manufactured June 18, 2013, to May 21, 2014. The resin bracket inside the fuel pump of the affected motorcycles may swell and cause the pump impeller to seize.
Risk: If the fuel pump seizes the motorcycle will stall, increasing the risk of a crash.
Fix: Honda will notify owners, and dealers will replace the fuel pump with an updated fuel pump, free of charge. The recall began on December 15, 2014. Owners may contact Honda customer service at 1-310-783-2000. Honda's number for this recall is JL1 NSS300 (Forza) and JL2 Grom (Grom125).
Service bulletins (4)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:other:owners/Service/Other Manual 2015-06-19 · MC - STOP SALE N · Service Bulletin/Repair Instructions
dealer message - effective immediately, you must not sell any new 2014 grom125 motorcycles until further notice:
Fuel System, Other:delivery:fuel Pump 2014-11-06 · Service Bulletin · Service Bulletin/Repair Instructions
service bulletin - honda motor co., ltd. is conducting a safety and emissions recall of affected 2014 grom125 motorcycles. honda has determined that a defect within the fuel pump can cause the pump to seize, resulting in a loss of fuel pressure. loss of fuel pressure will cause the engine to a) not
Fuel System, Other:delivery:fuel Pump 2014-11-06 · DLR MSG - MC - 2 · Service Bulletin/Repair Instructions
dealer message - service bulletins for the above named models affected by a safety and emissions recall are now available on in.
Fuel System, Gasoline:delivery:fuel Pump 2014-10-22 · DLR MSG - MC - S · Service Bulletin/Repair Instructions
dealer message - honda is launching a safety recall of 2014 model year nss300/a scooters and grom125 motorcycles to replace the fuel pump. honda has determined that a manufacturing defect within the fuel pump can cause the pump to seize, resulting in a loss of fuel pressure. loss of fuel pressure wi
What owners report
2015-10-10 · Power Train · 1,890 mi“potential chain failurewith only 3200 mi…”
2015-04-10 · Fuel/Propulsion System“tl* the contact owns a 2014 honda grom 125. the contact received a notice for nhtsa campaign number: 14v672000 (fuel system, gasoline); however, the parts needed to do the repairs were unavailable. the contact stated that the timeframe was unreasonable. the manufacturer was made aware of the issue. the contact had not experienced a failure. …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.