2014 Infiniti Q50 Hybrid problems, complaints & recalls
Most-reported problem areas: Steering (7) · Service Brakes (3) · Vehicle Speed Control (2)
🛣️ Complaints by mileage
20 NHTSA complaints that reported an odometer reading.
Safety recalls (5)
Steering:automated/Adaptive Steering 2016-06-13 · campaign 16V430000 · 28,182 vehicles
Defect: Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.
Risk: If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.
Fix: Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.
Air Bags:sensor:occupant Classification 2016-04-26 · campaign 16V244000 · 3,296,947 vehicles
Defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrec
Risk: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Fix: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy par
Hybrid Propulsion System 2014-09-22 · campaign 14V581000 · 5,412 vehicles
Defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Infiniti Q50 hybrid vehicles manufactured December 10, 2012, to June 25, 2014, and Infiniti Q70 hybrid vehicles manufactured November 7, 2013, to May 7, 2014. Due to a software error, the electric motor may stop working while the vehicle is being driven using the electric motor only.
Risk: The stall-like condition that occurs when the electric motor stops working may increase the risk of a crash.
Fix: Nissan will notify owners, and dealers will reprogram the motor inverter software, free of charge. The recall began on November1, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
Power Train:automatic Transmission 2014-09-22 · campaign 14V582000 · 817 vehicles
Defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Infiniti Q50 hybrid vehicles manufactured October 16, 2013, to January 27, 2014, and Infiniti Q70 hybrid vehicles manufactured November 7, 2013, to December 10, 2013. The affected vehicles may have been assembled with transmissions whose housings were damaged during their manufacturing.
Risk: The damaged housings could crack and fracture, creating road debris and disabling the vehicle, increasing the risk of a crash.
Fix: Nissan will notify owners, and dealers will inspect the transmission assembly and replace it if cracks are found, free of charge. The recall began on November 10, 2014. Owners may contact Nissan customer service at 1- 800-647-7261.
Vehicle Speed Control:accelerator Pedal 2014-09-22 · campaign 14V583000 · 6,562 vehicles
Defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Infiniti M35 hybrid vehicles manufactured April 7, 2012, to September 9, 2013, 2014 Infiniti Q50 hybrid vehicles manufactured December 10, 2012, to July 15, 2014, and 2014-2015 Infiniti Q70 hybrid vehicles manufactured April 9, 2010, to May 7, 2014. Due to a software error, In the affected vehicles, if the signal is lost from one of the two throttle position sensors (TPS), the engine control module (ECM) will go into
Risk: The vehicle may gradually accelerate due to the throttle chamber reopening. This unexpected acceleration may increase the risk of a crash.
Fix: Nissan will notify owners, and dealers will reprogram the ECM, free of charge. The recall began on November 10, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
Service bulletins (132)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure:body 2026-04-13 · ITB09-063C · Service Bulletin/Repair Instructions
certification label and vin plate replacement service information because of collision damage or other vehicle repair, a replacement “certification label” or “vin plate/label” may be needed. hint: certification label = fmvss (federal motor vehicle safety standards) label. these items may be availabl
Electrical System 2026-03-30 · ITB12-011R · Service Bulletin/Repair Instructions
telematics service information see itb19-029 for models built after those listed above for a different service procedure. service information the applied vehicles are equipped with a wireless communication device called a telematics communication unit (tcu). with an active infiniti connection® or in
Air Bags 2024-09-19 · ITB19-024D · Service Bulletin/Repair Instructions
dtc b00a0-00 storeif you confirm dtc b00a0-00 (occupant detection sensor unit) is stored, and ocs zero point reset cannot be performed, (continued on the next page)d
Electrical System 2024-05-20 · ITB13-052E · Service Bulletin/Repair Instructions
intelligent key not detected / engine will not start this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Electrical System 2024-05-20 · ITB13-006D · Service Bulletin/Repair Instructions
can communication – network diagnostic flow chart this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Electrical System 2024-05-20 · ITB10-029C · Service Bulletin/Repair Instructions
can communication codes – diagnostic tips and guidelines this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Showing the 6 most recent of 132 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-02-11 · Steering · 102,000 mi“the contact owns a 2014 infiniti q50 hybrid. the contact stated while the vehicle was parked, the steering wheel was turned left and right; however, the steering wheel failed to function as intended. in addition, several unknown warning lights were illuminated. the contact stated that the steering wheel had seized. the contact stated that the failu…”
2024-10-30 · Steering · 154,000 mi“the contact owns a 2014 infiniti q50 hybrid. the contact stated while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. no warning lights were illuminated. the vehicle was not taken to the dealer or an independent mechanic. the vehicl…”
2023-05-12 · Hybrid Propulsion System · 139,362 mi“the contact owns a 2014 infiniti q50 hybrid. the contact stated while driving 50-55 mph, the vehicle stalled inadvertently, and nearly collided with a semi-truck. several messages indicating a malfunction, and a message indicating that the hybrid battery was overheating were displayed. additionally, several unknown warning lights were illuminated. …”
2019-02-10 · Steering · 68,078 mi · 💥 crash“on a usual morning on my way to work in nh driving my q50 hybrid sport and aprox. 2 miles from getting off the 93 interstate my car suddendly pull me from the left lane to the right one! so hard, i could not control it and ended up hitting the concrete fence on the rest lane. the crash was so bad that car spins and stop right in the middle of the 2…”
2018-04-16 · Service Brakes · 60,000 mi“tl* the contact owns a 2014 infiniti q50 hybrid. while driving 30 mph, the "chassis system malfunction" message displayed and the brakes failed to engage when the brake pedal was depressed. the contact turned off the vehicle to correct the failure, but the vehicle failed to restart. the dealer (ray catena infiniti in edison, new jersey) was notifie…”
2017-01-12 · Service Brakes · 61,500 mi“while driving on the highway the collision sensors on the vehicle suddenly turned off. this is common and i simply turned them back on. a few minutes later they turned back off followed by a brief flash of the traction control light about a minute later. the braking system engaged without warning, two yellow lights illuminated where the forward col…”
2016-10-03 · Vehicle Speed Control · 45,000 mi · 💥 crash“tl* the contact owns a 2014 infiniti q50 hybrid. the contact stated that after accidentally reversing into a pole, the vehicle accelerated forward independently. as a result, the contact crashed into three other vehicles. the contact shifted into park and was able to bring the vehicle to a stop. a police report was filed. the vehicle was towed to a…”
2016-04-06 · Steering · 16,000 mi“while driving at 40 miles per hour on 4/1/16 in southern wisconsin my q50 hybrid without any warning whatsoever suddenly and violently pulled to the right and began heavy shuttering on the right side. i had to aggressively hold the wheel between the nine and ten o'clock position to keep the car going straight and the car fought me and wanted to str…”
2016-02-20 · Wheels · 25,715 mi“i have owned my car for about 2.5 years and driven about 27,000 miles. in this time i have had 7 tires fail. five were blowouts on the road and two i caught with bubbles in the tire. i have never had a blowout on any other car i have owned for 35 years. the tires are very low profile and seem to be very susceptible to the sidewalls failing. se…”
2015-11-19 · Air Bags · 3,000 mi“11/7/15 around 7-8pm. i (6' 250lb male) was driving home from lisbon, oh / to canton, oh. my fianc (5'6" 200lb female) was sitting in the passenger seat, and our daughter (2 1/2yr old 28lb) sitting directly behind her in her car seat. when out of the corner of my eye i noticed a yellow light come on (while going 45-55mph). when i realized it was th…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.