2014 Keystone Montana Mountaineer problems, complaints & recalls
Most-reported problem areas: Structure (2) · Wheels (1) · Structure:frame And Members:underbody Shields (1)
Safety recalls (1)
Equipment 2013-04-23 · campaign 13V155000 · 6,561 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.
Risk: If the awning unfurls unexpectedly either in transit or while parked, it may increase thre risk of personal injury or a crash.
Fix: Keystone will notify owners and dealers will replace the awning motor, free of charge. The recall began on May 7, 2013. Owners may contact Keystone at 1-866-425-4369. Keystone's campaign recall number is 13-193.
What owners report
2014-04-25 · Structure · 3,100 mi“visiting in houston, tx. 2013 christmas holidays i was cleaning inside rv mountaineers basement. i noticed one of the (that was in vision) aluminum floor joists was sawed part of the way into. this floor joists that was sawed part of the way into is next to a vertical plumbing pipe. plumbing installer may have sawed this floor joists. i later e…”
2014-04-25 · Structure · 3,100 mi“nfpa 7.2.4 shower stalls. in no case shall the depth of a shower receptor be less than 2 in. (51 mm) or than 9 in. (229 mm). measured from the top of the finished dam or threshold to the top of the drain. shower in my rv measures 10 1/2" technical mgr. asks what does that hurt? keystone isn't going to change out that shower stall. tech mgr. m…”
2014-04-25 · Wheels · 2,500 mi“following instructions in rv owners manual i checked lug nut torque at selling dealer. torque was too high. later service technician replaced the four wheel hubs. selling dealer service manager refused to replace bearing cups and bearings in matched sets. i called dexter asking help. dexter showed me in the website replacing sets is recommende…”
2014-04-25 · Engine And Engine Cooling · 3,100 mi“december 26, 2013, my wife and i stopped at a rest stop in van horn, texas for a few hours rest. our rv was not manufactured with a furnace air return duct. we had just bought a new dodge 3500 with a cummins diesel engine having all the bells & whistles (first for us). waking up i decide to show off the (new to us) engine remote start feature. b…”
2014-04-25 · Structure:frame And Members:underbody Shields · 3,100 mi“before returning to or. i took my rv to houston metallurgical laboratory, inc. i suspected some possible corrosion. (excerpt). our first observation was the aluminum welding of the floor framework in which we could see some of the welding would not be acceptable to visual inspection to more than one welding code......one example.....photo pages #…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.