2014 Mci D4000istv problems, complaints & recalls
Safety recalls (5)
Visibility:glass, Side/Rear 2025-12-10 · campaign 25V853000 · 15,454 vehicles
Defect: Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
Risk: The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Fix: MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
Engine And Engine Cooling:exhaust System:manifold/Header/Muffler/Tail Pipe 2018-05-13 · campaign 18V309000 · 1,123 vehicles
Defect: Motor Coach Industries (MCI) is recalling certain 2011-2016 D4500, D4505, D4000, D4005, and D4000 ISTV motor coaches equipped with ISX engines. Due to vibrations, the exhaust bellow pipes develop a hole.
Risk: If the pipe develops a hole, during a regeneration cycle, hot exhaust gases may leak out, increasing the risk of a fire.
Fix: MCI will notify owners, and dealers will replace the bellows pipe assembly with an improved part, free of charge. The recall began July 10, 2018. Owners may contact MCI customer service at 1-800-241-2947.
Seats 2016-01-20 · campaign 16V020000 · 607 vehicles
Defect: Motor Coach Industries (MCI) is recalling certain model year 2011-2013 and 2015 J4500 coaches manufactured November 18, 2011, to July 10, 2015, 2011-2012 and 2014-2015 D4000 coaches manufactured manufactured September 24, 2010, to September 5, 2015, 2011-2013 and 2015-2016 D4005 coaches manufactured January 17, 2011, to November 23, 2015, 2012-2014 and 2016 D4000ISTV coaches manufactured July 18, 2012, to December 2, 2015, 2010-2016 D4500 coaches manufactured April 15, 2010, to December 18, 2015
Risk: If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash increasing their risk of injury.
Fix: MCI will notify owners and dealers will inspect the seats and determined if welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The recall began on February 15, 2016. Owners may contact MCI at 1-800-241-2947. MCI's number for this recall is SB 431.
Steering:linkages:tie Rod Assembly 2015-03-30 · campaign 15V184000 · 131 vehicles
Defect: Motor Coach Industries (MCI) is recalling certain model year 2014 J4500 and model year 2015 D4000ISTV, D4005, D4500, and D4505 motor coaches manufactured August 26, 2014, to December 3, 2014. The affected motor coaches have front and steerable tag axles whose tie rod nuts may be improperly torqued.
Risk: If the tie rod nuts are not properly torqued, the tie rod may not be adequately secured, resulting in a loss of vehicle control and increasing the risk of a crash.
Fix: MCI will notify owners, and dealers will inspect the tie rod nut torque, replacing the parts as necessary, free of charge. The recall began on April 15, 2015. Owners may contact MCI customer service at 1-800-241-2947.
Exterior Lighting:headlights 2014-06-09 · campaign 14V370000 · 686 vehicles
Defect: Motor Coach Industries, Inc. (MCI) is recalling certain model year 2014 D4000, D4005, D4000ISTV, D4500, D4505, and J4500 motor coaches manufactured July 2013 to April 2014. The multiplex electrical systems controller may unintentionally turn off the vehicle's headlights while the vehicle is in gear.
Risk: If the headlights turn off while the vehicle is in operation, the driver's visibility may be reduced, increasing the risk of a crash.
Fix: MCI will notify owners, and dealers will update the multiplex controller software, free of charge. The recall began in July 2014. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 413.
Service bulletins (9)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2024-11-05 · TSIB 24-03 · Service Bulletin/Repair Instructions
information to owners showing the proper procedure for checking the oil level in a bitzer hvac compressor.
Seats 2022-05-03 · TSIB 22-03 · Service Bulletin/Repair Instructions
technical service information bulletin describing the replacement of seating backrest attachment hardware with the addition of a mechanical lock nut on specifically equipped buses manufactured prior to model year 2020.
Service Brakes, Hydraulic 2021-12-14 · TSIB 21-01 · Service Bulletin/Repair Instructions
this technical service information bulletin (tsib) describes an update from meritor for the bolt torque application requirements on hub-to-rotor bolts for the front, drive and tag axles, on specific coaches equipped with meritor ex225 disc brakes, on either conventional, preset or unitized wheel-end
Engine And Engine Cooling 2019-10-22 · P08-54 · Service Bulletin/Repair Instructions
this procedure outlines the steps to install a relief valve on the air compressor for coaches equipped with dd13 engines.
Electrical System 2019-10-07 · SB 3120 · Service Bulletin/Repair Instructions
this service bulletin informs owners of the procedure to clean the batteries and reapply corrosion inhibitor every 6000 miles or 3 months, whichever first occurs.
Engine 2016-12-13 · SB 440 · Service Bulletin/Repair Instructions
this service bulletin informs affected customers that mci was notified by cummins inc. that cummins has released campaign c1846 that addresses calibration issues on isx12 2013 engines in certain motor coach operations on model year 2014-2016 mci d model coaches and model year 2014-2016 mci j4500 mod
Showing the 6 most recent of 9 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.