2014 Mercedes-Benz E250 problems, complaints & recalls
Most-reported problem areas: Vehicle Speed Control (1) · Suspension (1) · Steering (1)
🧭 Reliability snapshot
Compared against other Mercedes-Benz E250 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (3)
Communication 2019-11-01 · campaign 19V787000 · 24,226 vehicles
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Fix: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Air Bags:frontal 2017-10-06 · campaign 17V627000 · 495,290 vehicles
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Cou
Risk: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Fix: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
Engine And Engine Cooling:engine:diesel 2014-12-01 · campaign 14V762000 · 4,871 vehicles
Defect: Mercedes-Benz USA, LLC (Mercedes) is recalling certain model year 2014-2015 E250 BlueTec, E250 BlueTec 4Matic, GLK250 4Matic BlueTec, and 2015 ML250 4Matic BlueTec vehicles manufactured February 28, 2014, to November 10, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.
Risk: Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.
Fix: Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-800-367-6372. Mercedes' number for this recall is 2014120002.
Service bulletins (127)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Service Brakes 2026-09-22 · LI42.10-P-078779 · Service Bulletin/Repair Instructions
complaint repeat workshop visit for vehicle vibration while braking from 60mph. note: although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. cause although the cause of the vibra
Structure:body 2026-09-14 · LI82.62-P-078631 · Service Bulletin/Repair Instructions
complaint clanking noise from the area of the speakers in the doors. cause under analysis. remedy to narrow down the cause, first of all remove the door trim. • if the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary,
Electrical System 2026-08-06 · LI82.85-P-079087 · Service Bulletin/Repair Instructions
complaint a popup is seen on the hu with the message "data connection temporarily not available". potentially affected functionalities in ntg4.5, ntg5 1.weather 2.local search 3.ip radio 4.send2car 5.speech detection service 6.navigation 7.iheartradio 8.traffic cams cause mb apps is sundowned for al
Structure:body 2026-08-06 · LI82.62-P-078631 · Service Bulletin/Repair Instructions
complaint clanking noise from the area of the speakers in the doors. cause under analysis. remedy to narrow down the cause, first of all remove the door trim. • if the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary,
Power Train 2026-07-14 · LI35.30-P-058566 · Service Bulletin/Repair Instructions
single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). the noise is heard once in each instance when changing direction of travel. note: sound file in attachment cause if the complaint is eliminated by experimentally loosening the outboard collar n
Electrical System 2026-05-26 · LI82.85-P-080507 · Service Bulletin/Repair Instructions
complaint after successful commissioning of the hermes control unit (n112/9) with xentry diagnosis dvd 03/2026, the message "sos - service not activated" appears on the instrument cluster. in addition, the following two conditions are also met: • hermes (n112/9) control unit: event code b15ce00 is a
Showing the 6 most recent of 127 bulletins. Search all of them free at nhtsa.gov.
What owners report
2024-10-16 · Service Brakes“brake lines are rusted and corroded. it appears that the rust may have spread from rust on the rear subframe. the rear subframe warranty was extended for premature rust and failure, but the brake lines are not covered. this could have led to a dangerous situation. i've never had a vehicles brake lines rust like this. they should also extend the war…”
2024-01-04 · Fuel/Propulsion System“purchased and installed oem diesel fuel filter made by mann part wk820/17 or 171103 on [xxx] and drove for 9500 miles. on [xxx] i checked fuel filter as i could smell diesel fuel near the car for the last 2 weeks. fuel filter heating element/h2o sensor was cracked and seeping fuel once fuel pump was turned on. unit is available for inspection sa…”
2020-12-16 · Seats · 170,000 mi“tl* the contact owns a 2014 mercedes benz e250. the contact stated that the driver's seat was covered with a synthetic material called mb tex. the material was torn. the contact had to place a cover over the seat to avoid being poked or cut by the material and to avoid making contact with the heating mechanisms within the seat. the contact contacte…”
2017-03-18 · Steering · 20,000 mi“the power steering stopped functioning suddenly while driving and i was unable to make a turn except by substantial manual force. fortunately i was not on a highway and at 20/25 mph able to pull immediately off the road. the dealer repaired it and said that it was a computer system issue and that they were aware of it but had not notified custome…”
2015-07-11 · Unknown Or Other · 38,420 mi“the car has a eco system which makes the engine stop when you come at complete stop to save fuel. when the incident happened, the car started with a huge jerk as if the gear box is broken. now it is giving two difference messages: 1. auxiliary battery malfunction 2. pre-safe functions limited (see operator's manual) the car is jurking heavily.…”
2015-05-12 · Vehicle Speed Control · 4,000 mi · 💥 crash“my wife was at the final stage of parking the car ,means,slowing the car by pushing the break the car in the parking slot.when she was in position to stop the car suddenly got acceleration uncontrolled.to avoid hitting the car in front of her she turn wheel to the right and with max. speed car jumped through the edges of the island with the tree .t…”
2014-11-24 · Suspension · 50 mi“i have a 2014 mercedes benz e250 diesel, i complained that the engine hesitates when trying to accelerate, i was told that the trans and engine has to get used to my driving habits,,,lol....it's still doing it, also the suspension on the 2014 is horrible u can feel every bump, crack, pot hole, i took it back to the dealer they said there is nothing…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.