2014 Mercedes-Benz E550 problems, complaints & recalls
Most-reported problem areas: Air Bags (8) · Service Brakes (3) · Visibility/Wiper (2)
🧭 Reliability snapshot
Compared against other Mercedes-Benz E550 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (4)
Communication 2019-11-01 · campaign 19V787000 · 24,226 vehicles
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Fix: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Air Bags:frontal:passenger Side:inflator Module 2019-01-09 · campaign 19V010000 · 288,779 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Z
Risk: An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Fix: MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
Air Bags:frontal 2017-10-06 · campaign 17V627000 · 495,290 vehicles
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Cou
Risk: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Fix: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
Structure:body:hood 2015-02-13 · campaign 15V088000 · 147,224 vehicles
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 E350 Sedan, E350 4Matic Sedan, E350 4Matic Station Wagon, E400 Hybrid Sedan, CLS 550 CGI, and CLS550 4Matic, 2013-2014 E550 4Matic Sedan, 2013 E63 Sedan, E63 Station Wagon and CLS63, 2014-2015 CLS63 4Matic, E63 4Matic Sedan, E63 4Matic Sedan "S", and E63 4Matic Station Wagon, 2015 CLS400, 2015 E400 Sedan, E400 4Matic Sedan and CLS400 4Matic and 2014 CLS63 "S". The affected vehicles have a rubber seal at the back of the en
Risk: If the rubber seal falls into the engine compartment, it may contact parts of the exhaust system, increasing the risk of a fire.
Fix: MBUSA will notify owners, and dealers will attach four additional retaining clips to the rubber seal, free of charge. The recall began March 6, 2015. Owners may contact MBUSA customer service at 1-201-573-5339. MBUSA's number for this recall is 2015020001.
Service bulletins (138)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Service Brakes 2026-09-22 · LI42.10-P-078779 · Service Bulletin/Repair Instructions
complaint repeat workshop visit for vehicle vibration while braking from 60mph. note: although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. cause although the cause of the vibra
Structure:body 2026-09-14 · LI82.62-P-078631 · Service Bulletin/Repair Instructions
complaint clanking noise from the area of the speakers in the doors. cause under analysis. remedy to narrow down the cause, first of all remove the door trim. • if the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary,
Electrical System 2026-08-06 · LI82.85-P-079087 · Service Bulletin/Repair Instructions
complaint a popup is seen on the hu with the message "data connection temporarily not available". potentially affected functionalities in ntg4.5, ntg5 1.weather 2.local search 3.ip radio 4.send2car 5.speech detection service 6.navigation 7.iheartradio 8.traffic cams cause mb apps is sundowned for al
Structure:body 2026-08-06 · LI82.62-P-078631 · Service Bulletin/Repair Instructions
complaint clanking noise from the area of the speakers in the doors. cause under analysis. remedy to narrow down the cause, first of all remove the door trim. • if the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary,
Power Train 2026-07-14 · LI35.30-P-058566 · Service Bulletin/Repair Instructions
single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). the noise is heard once in each instance when changing direction of travel. note: sound file in attachment cause if the complaint is eliminated by experimentally loosening the outboard collar n
Suspension 2026-07-08 · LI33.20-P-078406 · Service Bulletin/Repair Instructions
complaint creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or creaking/crackling noises from the area of the wheel bearing on the front axle when cornering/ maneuvering. sound file attached for comparison. must match noise for proper diagnos
Showing the 6 most recent of 138 bulletins. Search all of them free at nhtsa.gov.
What owners report
2024-11-29 · Service Brakes“dealer reports that, in addition to the dangerous corrosion on rear subframe covered by the extended warranty program, the rear brake lines are dangerously corroded and may fail at any time. i inquired about how this is even possible as i am accustomed to vehicles with cupronickel brake lines that do not corrode. i was told they are merely enameled…”
2024-04-30 · Air Bags“both driver and front passenger headrest airbags have deployed for no cause. this is is the second time this has occurred on both sides. no collision occurred in both incidents. first time it occurred under warranty and mercedes fixed the issue. this time it occurred again and the car is not in warranty. without functional headrest airbags the s…”
2022-12-01 · Service Brakes“parking brake pedal assembly failed. yes it's available for inspection. my home is on a hill, a functioning parking brake is required to prevent the vehicle from rolling. personal mechanic identified issue and replaced part. there were no warning lights or lamps indicating an issue.…”
2022-03-28 · Electrical System · 🔥 fire“i was driving in the dallas area at highway speed (approx 70mph) during rush-hour traffic when a crackling sound presented in the dashboard area from what appeared to be the sound system (harmon kardon surround system). this was immediately followed by the unmistakable smell of burning plastic or something similar. smoke coming from the center spea…”
2020-12-11 · Air Bags“mercedes has refused to replace defective takata airbag since february of 2019 making different excuses why they can't replace the passenger side airbag with knowledge that if accident can be life threatening.…”
2020-01-10 · Air Bags“tl* takata recall- the contact owns a2014 mercedes benz e550. the contact received notification of nhtsa campaign number 19v01000 (air bags). after contacting the dealer mercedes benz of northlake (10725 northlake auto plaza blvd, charlotte nc) and the manufacturer, the contact was informed that the parts needed for the recall remedy were still not…”
2019-09-17 · Visibility/Wiper · 61,950 mi“tl* the contact owns a 2014 mercedes-benz e550. while driving at low speeds, the rear passenger side speaker and window began to smoke. there was also an abnormal rubber and burning odor and a cracking noise emerging from the vehicle. there were no warning indicators illuminated. the contact called mercedes-benz of denver (940 s colorado blvd, denv…”
2019-07-30 · Air Bags“tl* the contact owns a 2014 mercedes-benz e550c. the contact stated that the vehicle was included in nhtsa campaign number: 19v010000 (air bags). mercedes-benz of seattle (2025 airport way s, seattle, wa 98134, (206) 467-9999) was informed of the recall and stated that the contact would be notified when the part became available. the manufacturer w…”
2019-03-19 · Air Bags“tl* takata recall. the contact owns a 2014 mercedes-benz e550. the contact stated that the manufacturer failed to provide the remedy and part within a reasonable time frame concerning nhtsa campaign number: 19v010000 (air bags). mercedes-benz of hunt valley (9800 york rd #2, cockeysville, md 21030, 1-(410) 306-7080) was waiting on the manufacturer …”
2019-03-05 · Air Bags“tl* takata recall. the contact owns a 2014 mercedes-benz e550. the contact received notification of nhtsa campaign number: 19v010000 (air bags). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called fletcher jones motorcars (3300 jamboree rd, newport beach, ca 92660, (949) 718-3000) …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.