2014 Mobility Works Ford E-250 problems, complaints & recalls
Most-reported problem areas: Power Train:automatic Transmission (1) · Electrical System: Instrument Cluster/Panel (1)
Safety recalls (2)
Equipment Adaptive/Mobility 2016-05-18 · campaign 16V317000 · 11 vehicles
Defect: Mobility Works (WMK Inc.) is recalling certain model year 2014-2015 Ford E-150, E-250, E-350, and Chevrolet Express 2500 vans manufactured January 1, 2014, to December 31, 2015, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of positio
Risk: If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.
Fix: Mobility Works will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 17, 2016. Owners may contact Mobility Works customer service at 1-800-769-8267. Mobility Works' number for this recall is 16E-020.
Equipment Adaptive/Mobility 2014-10-10 · campaign 14V641000 · 834 vehicles
Defect: Mobility Works (WMK Inc.) is recalling certain model year 2006-2014 Ford E150, E250, and E350 vans modified by Mobility Works to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Risk: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Fix: Mobility Works will notify owners, and Ricon will supply supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 10, 2014. Owners may contact Mobility Works customer service at 1-800-769-8267 or Ricon customer service at 1-800-322-2884.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Power Train 2019-02-22 · SSM 47823 · Service Bulletin/Repair Instructions
various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (mil) with diagnostic trouble code (dtc) p264f after powertrain control module (pcm) replacement. this dtc indicates that the engine serial number (esn) must be programmed into the pcm. the esn is located on pts> oasis>
What owners report
2017-02-21 · Power Train:automatic Transmission · 60,124 mi“this is the third time this vehicle has been in for transmission work. now the dealer will only cover a third of the cost. the dealer repaired the transmission under warranty, now they are saying because we didn't have to pay for it, the warranty is up. yet their web-site states 3 years after replacement. we are not paying the bill.…”
2014-10-31 · Electrical System: Instrument Cluster/Panel · 260 mi“speedometer acted up while driving come to a complete stop stayed at about 13 mph. continued to drive again and it showed i was going about 13 mph faster then i was actually going did this for about 6-8 miles. i let it set for about 30 minutes it then somehow fixed itself. i feel this is a safety issue because you cant exactly tell the speed your g…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.