2014 Open Range Journeyer problems, complaints & recalls
Safety recalls (1)
Equipment:recreational Vehicle/Trailer 2016-02-25 · campaign 16V112000 · 387 vehicles
Defect: Open Range R.V. Company (Open Range) is recalling certain model year 2012-2015 Journeyer trailers, models JT 337 RLS and JT340FLR, manufactured September 6, 2011, to April 30, 2014. The affected vehicles are equipped with safety chains on the A-frame that are rated for 11,700lbs instead of being rated equal to, or greater than, the gross vehicle weight rating (GVWR) of the travel trailer.
Risk: In the event the main trailer connection fails, the weight of the trailer can break the safety chains if the chains are not strong enough, allowing the trailer to separate from the vehicle, increasing the risk of a crash.
Fix: Open Range will notify owners, and dealers will replace the existing safety chains with chains that have a 16,200lb rating, free of charge. The recall began on February 29, 2016. Owners may contact Open Range customer service at 1-260-768-7771. Open Range's number for this recall is 9905277.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.