2014 Smart Fortwo Coupe Electric problems, complaints & recalls
Most-reported problem areas: Electrical System (2) · Service Brakes (1) · Power Train (1)
Safety recalls (1)
Steering 2015-03-31 · campaign 15V192000 · 5,058 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014-2015 Smart Fortwo Coupes and Convertibles, and 2014 Fortwo Coupe Electric and Fortwo Convertible Electric vehicles. The affected vehicles have steering gear mounting bolts which may break during vehicle operation.
Risk: If the steering gear mounting bolts break, vehicle handling could be affected, increasing the risk of a crash.
Fix: MBUSA will notify owners, and dealers will replace the steering gear mounting bolts, free of charge. The recall began on May 8, 2015. Owners may contact Smart customer service at 1-800-762-7887.
Service bulletins (36)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Service Brakes 2026-09-22 · LI42.10-P-078779 · Service Bulletin/Repair Instructions
complaint repeat workshop visit for vehicle vibration while braking from 60mph. note: although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. cause although the cause of the vibra
Structure:body 2026-09-14 · LI82.62-P-078631 · Service Bulletin/Repair Instructions
complaint clanking noise from the area of the speakers in the doors. cause under analysis. remedy to narrow down the cause, first of all remove the door trim. • if the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary,
Structure:body 2026-08-06 · LI82.62-P-078631 · Service Bulletin/Repair Instructions
complaint clanking noise from the area of the speakers in the doors. cause under analysis. remedy to narrow down the cause, first of all remove the door trim. • if the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary,
Power Train 2026-07-14 · LI35.30-P-058566 · Service Bulletin/Repair Instructions
single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). the noise is heard once in each instance when changing direction of travel. note: sound file in attachment cause if the complaint is eliminated by experimentally loosening the outboard collar n
Visibility/Wiper 2026-05-19 · LI82.30-P-059239 · Service Bulletin/Repair Instructions
complaint there are several types of complaint about noises or poor windshield wiper wiping performance: a: wiper blades squeaking, chattering, shuddering b: the windshield is not wiped completely (streaking) c: during the downward movement water is pulled back onto the windshield from the a-pillar
Exterior Lighting 2026-04-16 · LI82.10-P-078301 · Service Bulletin/Repair Instructions
complaint headlamp, front fog lamp leaky or fogged. cause fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. it does not lead to any technical impairment of the headlamp. if a pressure compensation diaphragm is fitted in the housing cover, then the l
Showing the 6 most recent of 36 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-09-01 · Service Brakes · 💥 crash“loss of most of the braking effectiveness, resulting in a collision. this vehicle had a virginia state inspection performed the previous month and no brake failure dash lights were noted before the collision.…”
2025-03-18 · Electrical System“my 2014 smart fortwo has a hv system maintenance warning that should be included with 2014-2015 hv system recall that mercedes has. however, my vin is not coming up on the search. the hv system is causing the car to not charge correctly at charging stations and it is causing the system battery to drain. i don't know when the hv system light came on…”
2025-03-16 · Electrical System“my smart fortwo coupe 2014 has been having a high voltage system maintenance alert on the dashboard. i have sought service help from aaa and pepboys, but everyone was saying the system battery is fine. when i moved to an apartment that doesn't have electric outlets, my ability to charge was stifled. when my hv battery went under 10%, the system bat…”
2016-07-28 · Power Train · 28,000 mi“twice, so far this year, while driving on a major roadway, the vehicle lost power. i had to pull over to the shoulder, put it in park, shut it off, and restart the system. i consider that to be an exceptionally dangerous situation. later, when the vehicle was serviced, i was told that smart usa was aware of this problem, and that a software upg…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.